Enterprise Rent-A-Car

4.4
513 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

3544 Southwestern Blvd, Orchard Park, NY
14127, United States
(716) 677-5800
https://www.enterprise.com/en/car-rental/locations/us/ny/orchard-park-2930.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Orchard Park, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Orchard Park location today.

Location

Enterprise Rent-A-Car
3544 Southwestern Blvd, Orchard Park, NY
14127, United States

Hours

Reviews

4.4
513 reviews
5 stars
378
4 stars
55
3 stars
23
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Avery and Fiona who went above and beyond to assist customers.

Vehicle Quality

While many customers appreciated the cleanliness and condition of the vehicles, there were complaints about specific cars having odors or mechanical issues.

Reservation Issues

Some customers experienced problems with reservations, including being given different vehicles than expected and issues with pricing, leading to frustration.

Overall Experience

Most reviews reflected a positive overall experience, with many customers expressing their intention to return and recommend the service to others.
  • RW
    Ron White
    3 days ago
    1.0
    Not knowledgeable,took out $200.00 instead of $100.00! Made my bank go negative I! Very angry with Enterprise!
  • RI
    Regenia Ivey
    Jan 5, 2026
    5.0
    Great Employees. They are very attentive and accommodating 💖 Joe Yacona is a very nice & patient man. He even waited for me to get there after hours. I am very satisfied with his professionalism , he answer every question but concern and care and through all of this he kept a smile on his face.🙏🏾 Thank you Joe you rock ‼️
  • GJ
    Greg Jank
    Dec 31, 2025
    5.0
    ethan man! young man is an ASSET! didn’t have a reservation, didn’t matter! got me into a beautiful vehicle on the fly! seamless transaction
  • DK
    Dee Kelley
    Dec 22, 2025
    5.0
    Janelle is such an outstanding employee. Helpful and knew what she was doing. I've rented for years from enterprise and lately I was concerned but this employee is an asset to your company!!
  • AB
    Ann Baker
    Dec 19, 2025
    5.0
    Just want to give a shoutout for the top notch customer service recently received from the Enterprise Rent-A-Car located on Southwestern Blvd. in Orchard Park, NY. Kudos to Joe (Branch Manager) and his team for their professionalism and patience. Throughout the whole process they made it easy. Thanks again Joe and team for making the rental experience a positive one!
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Orchard Park?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Orchard Park?

They are open from 8 AM to 6 PM Monday through Friday, 9 AM to 1 PM on Saturday, and 10 AM to 2 PM on Sunday.