Monro Auto Service and Tire Centers

4.1
297 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
555 Main Street, Oneonta, NY
13820, United States

Hours

Reviews

4.1
297 reviews
5 stars
194
4 stars
31
3 stars
14
2 stars
11
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is frequently described as friendly, helpful, and accommodating, providing good customer service.

Pricing Issues

Many customers reported feeling that prices are excessively high compared to competitors, with some citing significant upcharges.

Timeliness

Service speed is inconsistent; while some customers experienced quick service, others reported long wait times and delays.

Quality of Work

While some repairs were praised for being done well, others reported dissatisfaction with the quality and accuracy of diagnostics.

Communication

Customers expressed frustration with poor communication regarding appointments, pricing, and service updates.
  • LR
    Luis Ramirez
    6 days ago
    5.0
    As usual . Very pleased with the Services of Monro’s Staff in Oneonta , NY … A Shop I do highly recommend. 👍🏼
  • DC
    Donna Chiusano
    Nov 6, 2025
    5.0
    Max was professional, knowledgeable and accommodating. I had an appointment for a vehicle inspection, my husband did not, but Max was kind about making sure both our cars were inspected. Gave us an approximate on wait time, he was exactly right and both cars were finished on time.
  • SM
    Scott McCormick
    Oct 25, 2025
    5.0
    Travelling through the area and my car had a brake issue. Max and his team were quick to get my car looked at and fixed. I left with peace of mind knowing my car was safe for the 5 hour trip ahead of me.
  • SA
    Sandra Albanese
    Oct 20, 2025
    2.0
    My son took his VW in for an inspection and left it to be inspected the next day. We received a phone call that work was done and all that was needed was new wiper blades to pass inspection. He ok'd that and went to pick up the VW a couple hours later. Upon arriving, he was told that the vehicle had failed inspection after all as there were error codes indicating that it needed some work but they could not do it and did not know where to get it done. They suggested a place that might be able to do it but gave no contact information, only a name. He had asked for an oil change and to have a tire checked which they did. Topping off fluids has always been a courtesy during an oil change but there was a chage on the bill. They rotated the tires which was good but did not balance them. Instead, we found this statement on the bill: "declined by customer". He was never asked so, of course, did not decline". There is a definite shimmy/shake now indicating the wheels should have been balanced. On the positive side, the staff was very friendly even though limited in their ability to be helpful.
  • DK
    David Kinderyeti
    Oct 8, 2025
    1.0
    I won't go here for anything. Their prices are crazy. I never hear good things. I know one fella that goes in a pinch and they always take care of him but I'm sure he's paying good for it. I called for a price and it was so ridiculous that it was actually cheaper to lose a day of work and do it myself. Not sure if that's coming from corporate or a management level. I've known guys that work there over the years and they were all solid enough people so I'm assuming it's corporate

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive auto maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top-quality brands.

Where is Monro Auto Service and Tire Centers located?

It is located at 555 Main Street, Oneonta, NY 13820, USA.