Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
123 Genesee Street, Route 5, Oneida, NY
13421, United States
Hours
Reviews
4.3
354 reviews
5 stars
268
4 stars
26
3 stars
9
2 stars
7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Steve and Justin for their exceptional service.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, citing instances of perceived overcharging and high costs for services.
Service Quality
Mixed feedback on service quality; while some customers reported quick and efficient service, others experienced issues with work done and lack of accountability.
Appointment Issues
Numerous customers expressed frustration with appointment scheduling and service delays, indicating a lack of communication and organization.
- ABAlisha Boice5 days ago5.0Excellent service, Great management as Whisler was very thorough and welcoming for my experience there, Extremely nice employees, Would recommend others to go here.
- SHSarabeth HoganJan 3, 20265.0Nicest, hard working people I’ve ever met. We got stuck on the thruway coming home. Unfortunately right before most places closed on a Friday night, and the start of some bad weather. We called around to multiple stores with no luck finding our size tire. Finally Steve at this Monro said they could get the right tire in by the morning (even after another Monro in a similar location didn’t seem to try to look at inventory). Shout out to Steve for being so friendly and going above and beyond to help your customers
- LCLisa ClarkDec 30, 20255.0i had a great experience, kind and helpful. i just wish they had remembered to reset the maintenance reminder
- DRDemerius RobertsDec 24, 20251.0Visited this location and had the most unpleasant experience. The associate Matt was extremely rude and kept trying to pressure me into getting work done at “his shop”. Said he could do the same job for cash. It was unprofessional and made me uncomfortable to do business here in the future. Stay clear!
- BZBrahim ZogbyDec 17, 20252.0Local service people were very helpful! District manager was unwilling to replace NAPA battery, within warranty period, at no charge! Wanted to replace battery with a Monro battery, with NO warranty, at $100 discount!
Frequently Asked Questions About Monro Auto Service and Tire Centers
Where is Monro Auto Service and Tire Centers located in Oneida, NY?
Monro Auto Service and Tire Centers is located at 123 Genesee Street, Route 5, Oneida, NY 13421, USA.
What automotive services does Monro Auto Service and Tire Centers provide?
They offer comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the business hours for Monro Auto Service and Tire Centers?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I contact Monro Auto Service and Tire Centers?
You can call them at +1 315-363-1901 for inquiries or to schedule services.
Does Monro Auto Service and Tire Centers have an online presence?
Yes, they have websites accessible via Bing, Facebook, Google, Yelp, and their main page at https://locations.monro.com/ny/oneida/123-genessee-street.
Are there dining options near Monro Auto Service and Tire Centers?
Yes, nearby dining options include Cinco de Mayo II (Mexican), KFC (Fast Food, Chicken), AK PIZZA (Italian, Pizza), Chipotle Mexican Grill, and several sushi restaurants like Sushi S fsj and Kaifu Sushi.
Where can I grab a smoothie or bakery items near Monro Auto Service and Tire Centers?
Nearby places include Bubble Sweet Bakery and smoothie/health spots like Bubbly Breezy Bowl, Twsit Smoothie 2, and Sweet taffy offering smoothies, juices, and health food options.
What fast food restaurants are close to Monro Auto Service and Tire Centers?
Several fast food options nearby include KFC, A&W Restaurant, Wendy’s, Taco Bell, Long John Silver’s | Taco Bell, and Domino's Pizza.
Are there any banks or financial services near Monro Auto Service and Tire Centers?
Yes, nearby financial services include NBT Bank and Citizens ATM, providing convenient banking options for customers in the area.
What other services and amenities are located near Monro Auto Service and Tire Centers?
Nearby amenities include WellNow Urgent Care for medical needs, Walgreens pharmacy and convenience store, PHB Fitness gym, Advance Auto Parts store, Save-A-Lot discount grocery, UPS Access Point location, and Glenwood Plaza shopping center.