Brand Certified
Monro Auto Service and Tire Centers
4.3(366 reviews)
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Business Details
123 Genesee Street, Route 5, Oneida, NY
13421, United States
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
(315) 363-1901
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
https://locations.monro.com/ny/oneida/123-genessee-street
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
About
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Monro Auto Service and Tire Centers
123 Genesee Street, Route 5, Oneida, NY
13421, United States
Hours
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Reviews
4.3
366 reviews
5 stars
279
4 stars
26
3 stars
9
2 stars
7
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Matt and Steve for their exceptional service.
Service Quality
While some reviews noted excellent and quick service, others reported issues with upselling, lack of transparency in pricing, and mistakes during service.
Management Issues
Several customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of complaints.
Pricing Concerns
Multiple reviews mentioned high prices for services and dissatisfaction with the value received, leading to feelings of being overcharged.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported significant issues and vowed not to return.
- JSJohn Samson6 days ago5.0Matt and his technician Wally are both professional and honest. They know their stuff and will go the extra mile to find the latest deals in tires to save you money.
- JWJolene WheelerFeb 23, 20265.0Definitely best store great service and great prices….. super efficient will def always be coming here
- SSShadowseraphmaeveFeb 17, 20265.0Matt and crew helped us out with our tires when we were in a tight jam. Matt as a store manager had our back and took the time to make things right. Matt as store manager gave us full transparency and honesty. We will definitely will be giving them our future business from now on!!!!
- WSWill SnellFeb 16, 20265.0I called for an appointment. Showed up waited an hour . The tech come out and said it's going to be a bit longer. Literally watched him just stand there and watch the other tech. So I left. Went to another facility the day. I was quoted 49.99. This tech Tom never gave me a quote. I told him I was in a pinch and hurry. All I wanted was a oil change and air in a tire. 45 min later the tech is checking my brakes. I directly told them oil change only. I refused other services. I approached Tom and ask what the hell is he doing. Never added air. Then Tom said ill cash you out. $129.98 later . Never told me that this was going to be the price. I will never ever go back.
- MJMary Ellen JablonskyJan 28, 20265.0Our car's battery died in the parking lot of our church in the middle of a major snow storm this past Sunday. Someone jumped our battery and we drove to Monroe. The service we received was outstanding
Frequently Asked Questions About Monro Auto Service and Tire Centers
Where is Monro Auto Service and Tire Centers located in Oneida, NY?
Monro Auto Service and Tire Centers is located at 123 Genesee Street, Route 5, Oneida, NY 13421, USA.
What automotive services does Monro Auto Service and Tire Centers provide?
They offer comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the business hours for Monro Auto Service and Tire Centers?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I contact Monro Auto Service and Tire Centers?
You can call them at +1 315-363-1901 for inquiries or to schedule services.
Does Monro Auto Service and Tire Centers have an online presence?
Yes, they have websites accessible via Bing, Facebook, Google, Yelp, and their main page at https://locations.monro.com/ny/oneida/123-genessee-street.
Are there dining options near Monro Auto Service and Tire Centers?
Yes, nearby dining options include Cinco de Mayo II (Mexican), KFC (Fast Food, Chicken), AK PIZZA (Italian, Pizza), Chipotle Mexican Grill, and several sushi restaurants like Sushi S fsj and Kaifu Sushi.
Where can I grab a smoothie or bakery items near Monro Auto Service and Tire Centers?
Nearby places include Bubble Sweet Bakery and smoothie/health spots like Bubbly Breezy Bowl, Twsit Smoothie 2, and Sweet taffy offering smoothies, juices, and health food options.
What fast food restaurants are close to Monro Auto Service and Tire Centers?
Several fast food options nearby include KFC, A&W Restaurant, Wendy’s, Taco Bell, Long John Silver’s | Taco Bell, and Domino's Pizza.
Are there any banks or financial services near Monro Auto Service and Tire Centers?
Yes, nearby financial services include NBT Bank and Citizens ATM, providing convenient banking options for customers in the area.
What other services and amenities are located near Monro Auto Service and Tire Centers?
Nearby amenities include WellNow Urgent Care for medical needs, Walgreens pharmacy and convenience store, PHB Fitness gym, Advance Auto Parts store, Save-A-Lot discount grocery, UPS Access Point location, and Glenwood Plaza shopping center.
Brand Certified Facts from Monro Auto Service and Tire Centers
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