Monro Auto Service and Tire Centers

4.3
251 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
602 West State Street, Olean, NY
14760, United States

Hours

Reviews

4.3
251 reviews
5 stars
177
4 stars
32
3 stars
5
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, particularly highlighting individuals like Mike and Dennis for their exceptional assistance.

Efficiency

Customers frequently noted the quick turnaround times for services, including tire repairs and oil changes, often being accommodated on short notice.

Honesty

Several reviews mentioned the honesty of the staff, with customers appreciating straightforward assessments and recommendations without unnecessary upselling.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service, including rude staff interactions and dissatisfaction with repair quality.

Pricing Concerns

Some customers expressed concerns about pricing, feeling that certain services were overpriced or that they were charged for unnecessary repairs.
  • SN
    Sally Nye
    3 days ago
    1.0
    Appointment was for new tires. The manager ordered them after looking at the size on my current ones. When the tires came in, it was discovered the wrong size was ordered. I had taken time off work to get these installed, so they said they had a substitute set in shop they could use. The tires are so loud, it drives me crazy! If I were rich, I'd go elsewhere and have better tires put on just to have a more peaceful ride! Every time I've gone to Monro, there's been an issue with something.
  • GG
    Gregory Gibbs
    Nov 10, 2025
    5.0
    Opened after work the pleasant experience
  • HG
    H G
    Nov 4, 2025
    1.0
    Do you want to leave with more problems than you started with? This is the place. If you want your caliper to flip upside down in your wheel 3 days after a full brake job. These are your guys.
  • IB
    Ian Bush
    Oct 28, 2025
    4.0
    Excellent experience here at Monro. The folks that worked on my car were professional, concise, and took the time to explain all my options. When i left i had an error pop up on my screen which ended up being a quick malfunction of my key fob(it resolved itself shortly after). Despite having just left when i came back they diagnosed it, gave me an error code(since it was dealer specific part), and made sure it was fine.My only complaint was that the appointment setting service when I called wasn't very clear on setting a time for when I needed the car to be done. So I accidently set the appointment to be done whenever as opposed to a specific time.
  • MM
    mike marno
    Oct 27, 2025
    5.0
    Professional, honest and quality workmanship. Great customer service...price not too bad as well! I would reccomend and return. Mark

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes using top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located?

It is located at 602 West State Street, Olean, NY 14760, USA.