Monro Auto Service and Tire Centers

4.3
256 reviews
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Business Details

602 West State Street, Olean, NY
14760, United States
(716) 373-3200
https://locations.monro.com/ny/olean/602-w-state-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
602 West State Street, Olean, NY
14760, United States

Hours

Reviews

4.3
256 reviews
5 stars
182
4 stars
32
3 stars
5
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Mike and Dennis for their exceptional service.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting satisfactory experiences while others faced issues such as incorrect tire sizes, brake problems, and oil changes that led to further complications.

Efficiency

Several reviews highlighted the quick and efficient service, especially in urgent situations, with customers appreciating the ability to get in and out in a timely manner.

Communication

While many customers appreciated clear communication about services and pricing, some expressed frustration over miscommunication regarding appointments and service recommendations.

Pricing Concerns

A number of reviews indicated dissatisfaction with pricing, with claims of being overcharged or receiving poor value for the services rendered.
  • BS
    Bryan Swift
    Dec 29, 2025
    5.0
    It was very quick and easy to schedule and appointment, staff was ready for me when I showed up and were very respectful. I was in and out in no time at all
  • JF
    Justin Farnham
    Nov 30, 2025
    5.0
    Quick and friendly on a Sunday
  • SS
    Sally
    Nov 20, 2025
    1.0
    Appointment was for new tires. The manager ordered them after looking at the size on my current ones. When the tires came in, it was discovered the wrong size was ordered. I had taken time off work to get these installed, so they said they had a substitute set in shop they could use. The tires are so loud, it drives me crazy! If I were rich, I'd go elsewhere and have better tires put on just to have a more peaceful ride! Every time I've gone to Monro, there's been an issue with something.
  • GG
    Gregory Gibbs
    Nov 10, 2025
    5.0
    Opened after work the pleasant experience
  • HG
    H G
    Nov 4, 2025
    1.0
    Do you want to leave with more problems than you started with? This is the place. If you want your caliper to flip upside down in your wheel 3 days after a full brake job. These are your guys.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes using top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located?

It is located at 602 West State Street, Olean, NY 14760, USA.