Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
5607 State Highway 12, Norwich, NY
13815, United States
Hours
Reviews
4.0
170 reviews
5 stars
111
4 stars
21
3 stars
4
2 stars1
1 star
33
What are people saying?
AI-generated from recent customer reviews
Management Issues
Multiple reviews highlighted problems with the manager's behavior, including yelling at staff and being rude to customers.
Service Quality
While some customers praised the quality of work and professionalism of the technicians, others reported poor service and unprofessional behavior.
Communication
Customers appreciated clear communication regarding services and updates, but there were complaints about lack of communication regarding vehicle status.
Timeliness
Some customers experienced delays in service and issues with appointments not being honored, while others praised quick turnaround times.
Trustworthiness
Several reviews indicated concerns about being overcharged or receiving unnecessary services, leading to a lack of trust in the business.
- RQRebecca QuincelNov 10, 20255.0The new manager is very honest. He was very helpful and took the tine to explain everything.
- KHKarli HinmanNov 3, 20255.0I was able to get a same day Saturday appointment for an inspection, and the staff was polite and efficient.
- GBGarrett BrownNov 3, 20255.0Cheap and quick. Staff was nice and it was a lot cleaner inside then it use to be.
- ATArlo TruaxOct 21, 20254.0The manager was yelling at his staff, other costumer was getting sick of it. As the work was great. Just need new manager
- CCConnerOct 18, 20255.0It's a great place to go. It's under a whole new staff and they do things right.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of automotive services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.
Which tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes and offer top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 5607 State Highway 12, Norwich, NY 13815, USA.
What is the contact phone number for Monro Auto Service and Tire Centers?
You can reach them by phone at +1 607-336-1899.
Can customers visit nearby automotive service businesses to complement Monro Auto Service and Tire Centers' offerings?
Yes, nearby places like Monro Muffler Brake & Service and AutoZone provide additional automotive repair and parts services, helpful for customers needing extensive vehicle care.
Are there any convenient places to eat near Monro Auto Service and Tire Centers?
Yes, customers can visit nearby restaurants such as Burger King, Subway, and China House to grab a meal before or after their service appointment.
Where can customers shop for home improvement supplies near Monro Auto Service and Tire Centers?
Nearby Sherwin-Williams Paint Store and Harbor Freight offer home improvement and hardware supplies, making it convenient to combine errands in the area.
What nearby stores can help customers with mobile phone accessories or services?
The AT&T Store is located nearby, providing mobile phone accessories and retail services for customers in the area.
Are there any local stores for eyewear and optical services near Monro Auto Service and Tire Centers?
Yes, Empire Visionworks and Visionworks nearby offer optometrist services and eyewear retail, which customers might find useful during their visit to the area.