Monro Auto Service and Tire Centers

4.7
656 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
575 Erie Avenue, North Tonawanda, NY
14120, United States

Hours

Reviews

4.7
656 reviews
5 stars
580
4 stars
28
3 stars
9
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like John and Malik for their exceptional service.

Scheduling Issues

Several reviews highlighted problems with scheduling and overbooking, leading to long wait times and missed appointments.

Quality of Work

While many customers were satisfied with the quality of service, some expressed concerns about the thoroughness of inspections and repairs, citing instances of incomplete work.

Pricing Concerns

Customers had mixed feelings about pricing, with some finding it fair and others feeling overcharged for services.

Overall Experience

The overall sentiment was positive, with many customers expressing a willingness to return despite some negative experiences.
  • SA
    Serge A
    4 days ago
    5.0
    Had my tires changed before winter as well as wheels alignment. Everything done in very professional manner and on time. Nice clean place, helpful staff. Reasonable price. I would highly recommend this car shop and surely will visit again.
  • KC
    Kari Colangelo
    Jan 1, 2026
    5.0
    A wonderful experience. The gentlemen were able to fully accommodate what I needed and were extremely helpful and pleasant, even though it was a holiday and the weather was terrible. Thank you!
  • BB
    Bobby Brauer
    Dec 23, 2025
    1.0
    Zero desire to help me with my car. I had an appointment scheduled and they said I showed up late. I just wanted to drop my car off they could have taken a week for all I cared. Made me feel like an a hole for zero reason. I have had work done with them before, returning customer no longer. Never beg for someone to do work on your car. I walked out. I definitely showed up in the 7:30am-11:30am timeframe. Around 9:30am-10:00am. Who cares what time you show up if you are just dropping off?
  • MW
    Mark Woodard
    Dec 12, 2025
    5.0
    Another great experience with N.T. Monroe service team! Excellent customer service.
  • MW
    Megan Woods
    Dec 9, 2025
    4.0
    The guy who helped me was nice. They had a great deal on tires. Unfortunately due to complications it did take way longer than quoted. Unfortunately they were not able to honor a coupon due to not having the oil that was listed on the coupon.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance, vehicle inspections, installations, repairs, roadside assistance, towing services, and specializes in tire changes with top-quality brands.

What tire brands can I find at Monro Auto Service and Tire Centers?

They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.