Monro Auto Service and Tire Centers

4.7
645 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
575 Erie Avenue, North Tonawanda, NY
14120, United States

Hours

Reviews

4.7
645 reviews
5 stars
573
4 stars
26
3 stars
8
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of the manager John for his excellent service.

Efficiency

Several reviews highlighted quick service and timely completion of appointments, with many customers expressing satisfaction with the speed of service.

Honesty

Customers appreciated the honesty of the mechanics, noting that they do not pressure for unnecessary repairs and provide clear explanations of needed services.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including misdiagnoses and dissatisfaction with inspection processes.

Pricing Concerns

A few reviews mentioned high prices for services, particularly oil changes, leading to some customers feeling that costs were not justified.
  • AJ
    amira jones
    4 days ago
    5.0
    I had such a great experience working with Malik he was professional, patient, and really knew what he was talking about. He made the whole process super easy and stress free, explained everything clearly, and made sure I left feeling confident about my car. His customer service is top tier, and you can tell he genuinely cares about helping people. If you go to Monroe Tire, ask for Malik you won’t regret it!
  • G4
    GGC 40
    Nov 17, 2025
    5.0
    I was pleased with the overall service(oil change)and it was done in a timely manner
  • JD
    JayJay Dub
    Nov 10, 2025
    1.0
    I made an appointment over a week in advance for an inspection, oil change, and to change to snow tires. They over booked and didn't have the time to change the snow tires. I understand , it was the day before the first snow but there was no offer to work with me with a new appointment, When the car was ready to pick up they didn't tell me what they did and didn't do, I wasn't even sure they actually did the oil change until I checked for myself. They were eager to get me away from them as quickly as possible. Which is fine, I'll take my car and my partners car that needs work done somewhere else.
  • RM
    Robin Meister
    Nov 3, 2025
    4.0
    Had tires rotated and assumed tire pressure would be checked and topped off. Low tire indicator still on when I left and had to go somewhere later to fill tires since I had no time to go back...each tire was low. Maybe I assumed incorrectly that this is standard for tire service?
  • JJ
    Jacob Justice
    Nov 3, 2025
    2.0
    Absolutely mindboggling, and unacceptable scheduling! 4 people in for NYS inspections, all with 8am appointments and 1 licensed tech (confirmed that no one called off) to complete. I waited 45 minutes just to get my vehicle started, and I was the 2nd person taken. I'm pretty sure the other 2 people left due to aggravation. The appointments easily could've been 8, 830, 9, 930. The site manager is the one who scheduled my appointment, so it simply shows the incompetence top down of the location

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance, vehicle inspections, installations, repairs, roadside assistance, towing services, and specializes in tire changes with top-quality brands.

What tire brands can I find at Monro Auto Service and Tire Centers?

They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.