Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Goundry St in North Tonawanda, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in North Tonawanda, NY or call us at (716) 743-0506.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
725 reviews
5 stars
442
4 stars
146
3 stars
62
2 stars
18
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
The store is noted for having a large selection of parts and being open 24 hours, making it convenient for customers.
Staff Knowledge
While some staff were described as knowledgeable, there were complaints about inexperienced employees providing incorrect parts or inadequate assistance.
Service Speed
Several reviews indicated issues with long wait times and chaotic service, particularly during busy hours.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant frustrations.
- WFWilliam FlynnNov 2, 20255.0Stopped in on Sunday 10/26 around 6pm. Needed a replacement headlight for a 2011 Chevy Cruze. First guy to assist me was nice enough, but he kept trying to push an upsell of a way more expensive replacement bulb than requested. After finally getting me the basic bulb, cashed out and went out to install it. Had some difficulty removing the old bulb, but this is where Eric G went the extra mile! Helped us out right before it got dark outside!! Thank you so much Eric G!!!
- CDCarl DanielsSep 24, 20254.0They try their best to help you find what you’re looking for
- TMtimothy mulveySep 2, 20255.0Great experience with the manager on site , Alexis and the staff member Sabrina where both very knowledgeable and made my experience enjoyable.
- CPChristopher PattersonAug 12, 20251.0I apologize for the inconvenience, but it seems that the service I experienced was less than satisfactory. If you are planning to work on your car after 5, it might be wise to consider an alternative location. During my wait, I observed a chaotic atmosphere, with employees appearing overwhelmed. It seemed as though the store was staffed by inexperienced individuals. Obtaining a single radiator hose took an unreasonable amount of time, approximately 45 minutes to an hour. It was also frustrating to see numerous customers who arrived after me being served before I was. I was also moved between three different cash registers. The employee assisting me with the hose returned empty-handed three times, muttering the part number to himself. Furthermore, another employee arrived and engaged in conversation with others at the counter. The employee who eventually located my hose showed it to me and then proceeded to assist another customer. I am left wondering why three different employees emerged from the back, and why there were not more experienced staff members on duty. It seems challenging to manage such a situation with so many new employees. I regret having to write this negative review, and I hope for an improved experience in the future. Tuesday September 16. They were fast and i was in and out.
- JKJeffrey KasperAug 5, 20255.0Late night call, early morning pickup of filter that let me make my customer very happy!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in North Tonawanda?
The store is open every day from 7:30 AM to 10:00 PM.
Where is AutoZone Auto Parts located in North Tonawanda?
It is located at 2 Goundry St, North Tonawanda, NY 14120.
What services does AutoZone offer regarding product pickup and delivery?
AutoZone provides in-store pickup, same-day delivery, and curbside pickup services.
Which brands of auto parts can I find at this AutoZone store?
The store stocks brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I purchase car batteries and brake pads at this AutoZone?
Yes, the store offers car batteries, brake pads, and various auto parts and accessories.
Is there a way to contact AutoZone Auto Parts by phone or email?
You can call the store at (716) 743-0506 or email customer.service@autozone.com for assistance.
Does AutoZone Auto Parts have an online website for viewing products or store information?
Yes, their website is https://www.autozone.com/locations/ny/north-tonawanda/2-goundry-st.html where you can shop online or find more details.
What nearby automotive services can customers visit along with AutoZone?
Customers can visit nearby places like Patco Motors for car sales and repairs or Conley's Auto Repair for automotive services.
Are there convenient places to eat near AutoZone in North Tonawanda?
Yes, nearby restaurants include FIGMOR cafe, Spring Asian Cuisine, Yummy Thai, and Webster's Bistro & Bar, offering a variety of dining options before or after your visit.
Where can I find nearby amenities like banks or stores when visiting AutoZone?
Near AutoZone, there is a KeyBank ATM for banking needs and Dollar Tree for discount shopping and crafts.