AutoZone Auto Parts

4.2
733 reviews

Business Details

2 Goundry St, North Tonawanda, NY
14120, United States
(716) 743-0506
https://www.autozone.com/locations/ny/north-tonawanda/2-goundry-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Goundry St in North Tonawanda, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in North Tonawanda, NY or call us at (716) 743-0506.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2 Goundry St, North Tonawanda, NY
14120, United States

Hours

Reviews

4.2
733 reviews
5 stars
447
4 stars
148
3 stars
62
2 stars
19
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for being unprofessional or unhelpful.

Product Availability

Customers appreciated the wide selection of parts available, but there were complaints about receiving incorrect parts and issues with the online inventory system.

Store Environment

The store was generally described as clean and well-organized, but some reviews mentioned chaotic atmospheres and inexperienced staff during busy times.

Operational Hours

The recent change to not being open 24 hours anymore has frustrated some customers who relied on this convenience.
  • DP
    David Portland
    6 days ago
    2.0
    I usually have a decent experience at AutoZone, but I had a very unprofessional interaction with an employee/manager named Brandon today. I asked for assistance with a specialty item, and he was absolutely useless, asking for the year make and model over and over again but it isnt a stock item. I highly recommend asking for a different staff member if you visit this location to avoid a frustrating experience. The rest of the store seemed fine, but I will not be dealing with Brandon again.
  • MM
    Millie’s Marvelous madness
    Jan 20, 2026
    5.0
    Aaron p great customer service outstanding and went out of his way work for he great job will come back
  • AF
    Aria Fechter
    Jan 19, 2026
    5.0
    Today I was assisted by a woman named Lily. She was incredibly kind, patient and super helpful. I came in panicking and this lady understood the assignment. She made the whole experience way more comfortable for me and I understood based off how she was explaining things to me. For reference, I don’t know much about cars, but she was very resourceful and I highly recommend going to this location for that purpose. She seemed very knowledgeable and what I needed help with and was determined to come up with a solution for me today before I left the store. AutoZone needs to give this girl a raise! Thank you, Lily! ❤️
  • AO
    Anthony Olivera
    Nov 30, 2025
    5.0
    Best places
  • WF
    William Flynn
    Nov 2, 2025
    5.0
    Stopped in on Sunday 10/26 around 6pm. Needed a replacement headlight for a 2011 Chevy Cruze. First guy to assist me was nice enough, but he kept trying to push an upsell of a way more expensive replacement bulb than requested. After finally getting me the basic bulb, cashed out and went out to install it. Had some difficulty removing the old bulb, but this is where Eric G went the extra mile! Helped us out right before it got dark outside!! Thank you so much Eric G!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in North Tonawanda?

The store is open every day from 7:30 AM to 10:00 PM.

Where is AutoZone Auto Parts located in North Tonawanda?

It is located at 2 Goundry St, North Tonawanda, NY 14120.

Brand Certified Facts from AutoZone Auto Parts

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