Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in North Syracuse .
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.6
758 reviews
5 stars
647
4 stars
38
3 stars
16
2 stars
14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Service Speed
Numerous reviews noted quick service times, with many customers appreciating the efficiency of the staff.
Mixed Experiences
While many had positive experiences, several customers reported issues with service quality, including miscommunication and unsatisfactory repairs.
Pricing Concerns
Some customers expressed concerns about pricing, feeling that they were upsold unnecessary services or charged excessively.
Professionalism
There were complaints about a lack of professionalism in some interactions, including poor communication and unprofessional behavior observed in the shop.
- SHS HajasjJan 5, 20265.0Rite after the holidays my tire blew and my brother luckily was able to pick me up because times are rough and we went to almost every store in Syracuse and nobody could fix my tire but this place came in clutch and I can’t express how much the older gentleman and the younger man helped me and was so polite and professional if you ever need anything done these people are there rite ones to go too
- JAJohan AlfaroJan 4, 20265.0Excellent service! They fixed my tire quickly and were super professional. Great experience overall.
- JRJ RodJan 2, 20261.0The site has no personnel for a simple inspection nor would they know when will they have an available person for a simple year vehicle inspection. Shortage of staff.
- SSSarahDec 8, 20255.0Scheduled and appointed online for new tires and called the number from my online confirmation to see about how long it would be for the service the person on the phone checked to make sure the tires were on hand and then told me that they should be able to complete service in about 2 hours. I said great and showed up at like 930 for my 10 Am appointment. Come to find out the store was super busy and this person I spoke to was at a call center and not the shop. The folks at the shop felt so bad about the situation but was unable to fit me in at that time frame but rescheduled me for a later time that worked for me the same day. They discontinued my service due to the mix up. My only issue is that they were to check my alignment but not do an alignment because I didn’t have enough money for all of it. They did the alignment anyway. Due to the discount in price I was able to cover it but left me completely broke. It needed to be done so I guess it works out. I found them to be honest and very helpful. I will definitely be back!
- JMJessica MorganNov 29, 20251.0I scheduled a 10:00 AM “stay with vehicle” appointment for a flat tire at this Mavis location, despite having had slow service on a previous visit. Unfortunately, the experience was even worse this time. When I arrived, the staff member didn’t greet me—he simply opened the window and asked for my name. No friendliness, no acknowledgment. Even though I had an appointment specifically to wait with my vehicle, I was told it would be hours because they had overbooked themselves. My car wasn’t finished until 2:30 PM. When I came back to pick up my vehicle, the lack of customer service continued. They handed me my keys without telling me where my car was—only after asking did someone mention it was “out back.” That’s when I noticed my tire pressure sensor wasn’t working. After four hours in their shop, I would expect the work to be inspected before returning the car to a customer. When I went back inside to ask, I was told it “just needs to be driven.” I called my dealership, who confirmed it actually needed to be relearned, not driven. While this was happening, I also witnessed an employee vaping in the shop, right where customers check in and pay—something that is illegal and extremely unprofessional. Only after I expressed my frustration did the employee follow me outside and decide to test the sensor, which took less than 30 seconds to fix. Why wasn’t this done the first time? Overall, this location consistently displays poor customer service, lack of professionalism, and inadequate attention to detail. I gave them a second chance, but after this experience, I will not be returning and recommend you dont either.
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Discount Tire in North Syracuse offer?
Mavis Discount Tire offers tires from top brands and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Do I need an appointment to get my car serviced at Mavis Discount Tire?
No, appointments are not necessary as Mavis Discount Tire accepts walk-ins for all services, though appointments are recommended for convenience.
Is there a tire price match guarantee at Mavis Discount Tire?
Yes, Mavis Discount Tire has a low tire price guarantee and also guarantees the price for 30 days after purchase if you provide a competitor's price quote.
Can I get a wheel alignment done at Mavis Discount Tire, and what is the approximate cost?
Yes, wheel alignments are available for most cars, with an approximate cost of $89.99. Contact your local store for specific pricing or to schedule an appointment.
Does Mavis Discount Tire provide a waiting area for customers during service?
Yes, all locations have waiting areas with access to a television and free Wi-Fi where customers can wait inside or outside while work is being done.
What are the operating hours of Mavis Discount Tire in North Syracuse?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Are there nearby places to visit while waiting for services at Mavis Discount Tire?
Yes, nearby places include Horizon Car Wash for auto detailing, Lucianos Pizza And Wings for food, and CNY Roof Cleaners if you need home cleaning services.
How can I reach Mavis Discount Tire if I need assistance on arrival?
You can contact Mavis Discount Tire at their main phone number +1 315-458-1665 or the alternate phone +1 315-220-9755.
What payment options are accepted at Mavis Discount Tire?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa payments.
Are there any health and wellness services nearby Mavis Discount Tire in North Syracuse?
Yes, nearby health and wellness options include Family Planning and Fran Stack, LMT at the NY Spine and Wellness Center, both located nearby for medical and wellness needs.