Enterprise Rent-A-Car

4.2
281 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in North Syracuse, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Syracuse location today.

Location

Enterprise Rent-A-Car
3605 Brewerton Rd, North Syracuse, NY
13212, United States

Hours

Reviews

4.2
281 reviews
5 stars
202
4 stars
24
3 stars
10
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their professionalism, friendliness, and willingness to assist customers, often going above and beyond to ensure a positive experience.

Vehicle Quality

Most customers reported that the rental cars were clean, well-maintained, and in good condition, although there were a few complaints about specific vehicles being dirty or having odors.

Efficiency

Many reviews highlighted the quick and efficient rental process, with customers appreciating the speed of service and the ease of check-in and return.

Communication Issues

Some customers experienced problems with communication, including issues with reservations and unexpected charges, leading to frustration and dissatisfaction.

Mixed Experiences

While many reviews were positive, there were isolated incidents of poor service and unprofessional behavior that affected customer satisfaction.
  • AK
    Anne Kilpeck
    5 days ago
    5.0
    I have a 2013 car with keys and everything was explained pertaining to the rental. They made everything easier on driving such as having the lights set at auto, how to start the SUV . The staff were patient with me.
  • BH
    Betsy Holden
    Jan 6, 2026
    5.0
    We rented a van from Enterprise 12/28/25. Ryan Corp helped us. We were in and out within 10 minutes. He was SOOOOO helpful. Suggested the best insurance to meet our needs. Asked about our plans for the day and really seemed interested. He started a very fun day off on the best note. It still makes me smile. Thank You Ryan. I hope your company recognizes your value. We will only rent from Enterprise from now on.
  • TF
    topher F
    Jan 6, 2026
    5.0
    I was in need of a car last week so I contacted enterprise. The team had me in a great vehicle and on the road in less than 10 minutes! Im thankful for them.
  • PM
    Psh man
    Jan 2, 2026
    5.0
    Tommy, Jalin, and Mariel were fantastic enterprise employees. They were very professional and showed great customer service skills.
  • CS
    Chelsea S
    Dec 13, 2025
    5.0
    I always have had a great experience with Enterprise. Recently, I was in an accident and had an insurance rental through Enterprise. The experience was superb, and their customer service was amazing. When the rental needed to be extended, they called to let me know the charges that insurance did and did not cover, and made sure to ask if they could charge the card on file. Most companies would just bill you without a second thought. The call was so appreciated, and I liked that they told me the charges ahead of time. They’re also extremely efficient, as well as friendly. The cars are also always very clean and well maintained.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in North Syracuse?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your needs.

Where is Enterprise Rent-A-Car located in North Syracuse?

Our location is at 3605 Brewerton Rd, North Syracuse, NY 13212.