Advance Auto Parts

3.9
207 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3731 Brewerton Rd in North Syracuse offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3731 Brewerton Rd, North Syracuse, NY
13212, United States

Hours

Reviews

3.9
207 reviews
5 stars
102
4 stars
42
3 stars
28
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, particularly an older employee, leading to negative experiences.

Product Availability

Customers generally found that the store had the parts they needed, although some reported issues with incorrect parts and return policies.

Staff Knowledge

While some customers praised the knowledgeable staff, others experienced a lack of assistance and attentiveness.

Store Hours

Several reviews mentioned frustration with inconsistent store hours and early closures, impacting customer access.
  • KM
    K M
    Oct 20, 2025
    1.0
    After working a all day i had some issues with my car and someone said stop and get the battery tested. When i arrived just before 7 i was met with a older employee with all white hair. When i walked in i asked if they could test my battery and he said " why did you not come during the day its dark " i explained to the employee that i do work from 6:30am- 6:30 or 7: PM. He than said " we are open for 12 hours " and i again explained that i was unable to make it during the day. He than scoffed and grabbed the battery charger. When we get outside i explained some of the things going on and he just said " thats not a battery issue" and stood there just starting at me. After a few minutes of complete silence i just ended up leaving. Completely unprofessional behavior. I would be appalled if any of my employees spoke to customers in that way. Needless to say i will never go to an advanced auto again. If you read this and need help with your car go to autozone down the road
  • JP
    Julie Panek
    Aug 7, 2025
    1.0
    Very rude, I came in to bring my used oil and the old guy at the front refused it extremely rude and unprofessional . I don’t know why he’s even hired there. I went to O’Reillys. They took all my used fluids and apologize for advanced Auto‘s disrespectful behavior.
  • MS
    Matt Stuper
    Mar 3, 2024
    5.0
    They had everything I needed 👍
  • DF
    Darran Foraker
    Jun 7, 2022
    5.0
    Good quick service they always help me find what I need!
  • CG
    church off the grey
    Mar 4, 2021
    5.0
    Found my transmission fluid and it was cheaper than others very happy with my experience

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*