Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3731 Brewerton Rd in North Syracuse offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
207 reviews
5 stars
101
4 stars
42
3 stars
28
2 stars
7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional behavior from staff, particularly an older employee named Paul.
Staff Knowledge
While some customers praised the staff for being knowledgeable and helpful, others experienced issues with staff not providing accurate information or assistance.
Product Availability
Many customers noted that the store typically had the parts they needed, although there were instances of items being out of stock.
Store Cleanliness
The store was generally described as clean and organized, contributing positively to some customers' experiences.
Pricing Issues
Several reviews mentioned that prices were higher than expected, and there were complaints about the return policy on certain items.
- KMK MOct 20, 20251.0After working a all day i had some issues with my car and someone said stop and get the battery tested. When i arrived just before 7 i was met with a older employee with all white hair. When i walked in i asked if they could test my battery and he said " why did you not come during the day its dark " i explained to the employee that i do work from 6:30am- 6:30 or 7: PM. He than said " we are open for 12 hours " and i again explained that i was unable to make it during the day. He than scoffed and grabbed the battery charger. When we get outside i explained some of the things going on and he just said " thats not a battery issue" and stood there just starting at me. After a few minutes of complete silence i just ended up leaving. Completely unprofessional behavior. I would be appalled if any of my employees spoke to customers in that way. Needless to say i will never go to an advanced auto again. If you read this and need help with your car go to autozone down the road
- JPJulie PanekAug 7, 20251.0Very rude, I came in to bring my used oil and the old guy at the front refused it extremely rude and unprofessional . I don’t know why he’s even hired there. I went to O’Reillys. They took all my used fluids and apologize for advanced Auto‘s disrespectful behavior.
- JGJaden GrahamMay 27, 20251.0Bought a wheel speed sensor and turned out it was the wrong part and when I went to return it the would do a return bc it’s electric part I was never told you can not return this part and $50 sensor that there employees messed up by not getting me the right one is now my fault. Needless to say I’m done buy parts at advance and as often as i am buying parts there you would think they would try and fix the situation but they didn’t even want to hear it.
- NONicole OsierApr 20, 20231.0Went in this afternoon to buy wiper blades, the older gentleman was snippy in asking if I need anything, acting short with me, after we established my vehicle he just points where the wipers were, ok at first I didn’t see exactly where they were, so he points again. They weren’t busy but I did not want more attitude if I asked for help, even cashing out I said to the younger gentleman thank you have a good day, nothing, very rude I will shop elsewhere and so will the people I’ve told about your store.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products and services does Advance Auto Parts in North Syracuse offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes, wiper blades, air filters, spark plugs, alternators, and A/C recharge kits. They also provide free battery testing, free battery and wiper installations with purchase, engine code scanning, and recycling of batteries and oil.
Can Advance Auto Parts install my car battery and windshield wipers?
Yes, Advance Auto Parts offers free installation of car batteries and windshield wipers with purchase, though some exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they will recycle your used motor oil and batteries free of charge, with possible exclusions.
Can Advance Auto Parts test my car battery or check engine light?
Advance Auto Parts can test your battery's health and scan engine codes for free. However, they cannot charge your battery.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts in North Syracuse?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Is curbside pickup available at Advance Auto Parts?
Yes, curbside pickup is available at this location.
Are there any nearby dining options where customers can eat before or after visiting Advance Auto Parts?
Yes, Sal's Seafood and Julie's Diner are located nearby, offering seafood and American diner-style meals respectively.
Where can I find nearby grocery and hardware stores near Advance Auto Parts?
Tops Friendly Markets is a nearby grocery store and bakery, while Valu Home Center is a nearby hardware store, both convenient for customers to visit during their trip.
Are there any nearby services for shipping or parcel pick-up close to Advance Auto Parts?
Multiple UPS Access Point locations are near Advance Auto Parts, providing convenient courier and shipping services for customers.