Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection Station
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Niagara Falls.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
2114 Fashion Outlet Blvd, Niagara Falls, NY
14304, United States
Hours
Reviews
4.3
382 reviews
5 stars
271
4 stars
44
3 stars
13
2 stars
11
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and efficient, although there were some negative experiences reported.
Service Speed
Customers frequently noted the quick service, with many expressing satisfaction with the fast turnaround for oil changes and other services.
Pricing Issues
Several reviews mentioned inconsistent pricing for services, particularly oil changes, leading to customer dissatisfaction.
Inspection Challenges
Multiple customers reported difficulties with getting vehicle inspections done, including long wait times and being turned away despite arriving during posted hours.
Upselling Concerns
Some customers felt pressured by staff to purchase additional services or products, leading to a negative perception of the service.
- MHMike HarmDec 12, 20255.0Very quick wait, the staff is very well mannered and respectful. Communicates very well and very informative. Will be returning.
- NBNita BradleyDec 8, 20251.0Every time I go the oil change prices keep changing there is no way that i’ve been getting oil changes from them for over three years and the prices go up and down every time I was there just two months ago and spent $69. This time I go I spend $99. This is unacceptable. I will be finding someone new to do it. That’s a big difference in price.
- FFFreidaDec 5, 20255.0I wouldn’t go anywhere else for my auto service. The entire staff at Niagara Falls Outlet Mall location are EXTREMELY friendly and professional!!! The manager is one AWESOME guy! I’m always impressed how knowledgeable he and his staff are. They know cars!!! One thing I enjoy seeing when I get service is the fact they hire women!!! If you need fast quality service you’ll get here!!! Pull in and before you know it they’re done!! Get on the mailing lists and you’ll get great promotional deals!
- DBDarianna BorowiecDec 1, 20255.0I had the best experience at this location! I was helped by Phil and he was so kind and honest. Didn’t try to sell me on anything, walked me through the whole process, was so genuine and knowledgeable. I will only go to this location from now on! Wonderful experience.
- ANAlyssa NewmanNov 24, 20255.0The staff were incredibly kind and helpful, and even though they were busy, they still made me feel like my car was a priority. They worked efficiently without rushing and took the time to explain everything clearly. Really appreciate the excellent service!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer at the Fashion Outlet Blvd location in Niagara Falls?
Valvoline Instant Oil Change provides quick 15-minute stay-in-your-car oil changes along with various preventive vehicle maintenance services, including oil lube & filter services, car battery sales, vehicle inspections, and auto repair.
What are the hours of operation for Valvoline Instant Oil Change at 2114 Fashion Outlet Blvd?
The location is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on major holidays such as Thanksgiving (November 27, 2025) and Christmas (December 25, 2025).
Do I need to make an appointment for an oil change or vehicle service at this Valvoline location?
No appointments are required for services; you can walk in for quick and easy vehicle maintenance.
What payment methods are accepted at Valvoline Instant Oil Change on Fashion Outlet Blvd?
They accept credit cards, debit cards, and mobile NFC payments for customer convenience.
Where is Valvoline Instant Oil Change located in Niagara Falls?
It is located at 2114 Fashion Outlet Blvd, Niagara Falls, NY 14304, USA.
Is there a website where I can find more information or book services for the Fashion Outlet Blvd Valvoline?
Yes, you can visit their official site at https://store.vioc.com/ny/niagara-falls/2114-fashion-outlet-blvd.
What nearby automotive repair shops are close to Valvoline Instant Oil Change that I can consider?
Nearby, you'll find United Auto European Foreign and Domestic and Marshall Transmission & Automotive, which also offer automotive repair and maintenance services.
Are there shopping options near Valvoline Instant Oil Change at Fashion Outlet Blvd where I can shop while my vehicle is serviced?
Yes, Fashion Outlets of Niagara Falls USA, PacSun Outlet, Gap Factory, and Zumiez are nearby shopping centers where you can shop during your visit.
How can I use nearby public transportation to reach Valvoline Instant Oil Change on Fashion Outlet Blvd?
The NFTA Niagara Falls Transportation Center is close by and serves as a transit hub, making it convenient to access Valvoline via public transportation.
What dining options are available near Valvoline Instant Oil Change at Fashion Outlet Blvd?
Hard Rock Cafe, a popular restaurant, is located near the Valvoline Instant Oil Change, offering a place to eat before or after your vehicle service.