Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Niagara Falls, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Niagara Falls location today.
Location
Hours
Reviews
4.1
558 reviews
5 stars
384
4 stars
44
3 stars
36
2 stars
14
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including reservations not being honored and last-minute changes.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and communication from certain employees.
Cleanliness and Quality
Customers appreciated the cleanliness and quality of the vehicles, although some reported receiving cars that were not fully prepared.
Booking Issues
There were complaints regarding booking processes, including overcharging and difficulties with refunds.
- SMSteven Mcnally5 days ago1.0Horrible experience I don’t recommend renting from this location the employees are rude. The area manager Jacob texted my phone off his personal phone threatening me while I was at work because of a misunderstanding with my insurance company. Then after the insurance company ended up paying them they still charged my card with out authorization.
- BJBill Jenkins5 days ago5.0Excellent all around!!
- KRKayJ R6 days ago5.0Wonderful service and they provide the cars I love to drive.
- JJJulietta (Julie)Dec 16, 20255.0I had a wonderful experience with Enterprise. They had the car I needed, everyone at the location was amazing, and I will definitely be visiting this location again for any future rentals.
- DDDannieDec 7, 20252.0They are not the same company they used to be. Not the same quality of service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Niagara Falls, NY?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car in Niagara Falls?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Niagara Falls?
You can reserve your rental car online through their official reservation URL or by contacting them via their local phone number.
What payment methods does Enterprise Rent-A-Car in Niagara Falls accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Niagara Falls offer any discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in Niagara Falls accessible for airport pick-up?
Yes, Enterprise provides airport pick-up services at their Niagara Falls location.
Which nearby hotels can customers stay at when renting a car from Enterprise in Niagara Falls?
Nearby hotels include Travelers Budget Inn, Sterling Inn Niagara Falls Near IAG Airport, Knights Inn Niagara Falls, Surestay Plus Hotel By Best Western Niagara Falls East, Travelodge by Wyndham Niagara Falls, and Sands Motel.
Are there any convenient stores or places to grab a quick snack near Enterprise Rent-A-Car?
Yes, 7-Eleven is nearby, offering convenience items, sandwiches, and a liquor store.
What entertainment options are close to Enterprise Rent-A-Car in Niagara Falls?
Evening Star Concert Hall and Evening Star bar provide live music and nightlife close to the rental location.
How can nearby transportation services help customers accessing Enterprise Rent-A-Car?
A Plus Taxi Tour offers taxi and transportation services nearby, making it easier for customers to reach Enterprise Rent-A-Car.