Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Pine Avenue in Niagara Falls, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Niagara Falls, NY or call us at (716) 282-5653.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
371 reviews
5 stars
223
4 stars
69
3 stars
36
2 stars
15
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while many customers praised the helpfulness and friendliness of employees, others reported rude or unprofessional behavior.
Product Availability
Customers frequently noted that the store usually has the parts they need in stock, although there were instances of items being unavailable.
Service Speed
Several reviews mentioned long wait times for service, particularly during busy periods, which detracted from the overall experience.
Installation Assistance
Many customers appreciated the assistance with installations, such as wipers and batteries, highlighting the staff's willingness to help.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, describing it as high for certain items, while others felt the value was acceptable.
- CBCarol BrownOct 14, 20251.0I visited the store a couple of nights ago and it was the most unpleasant experience of my life. More than 15 minutes of waiting to be attended and the employees in the back kissing. It's sad that one as a customer goes to buy parts and has to present the heat of others
- ECEdward CaskinettSep 29, 20255.0Excellent staff, all the ladies that I encountered were knowledgeable and helped me scan my car, and find all the little things I needed that day including the correct full synthetic motor oil for my car Big brother
- RCRachel CubbageSep 1, 20255.0I traveled here from about 10 hours away, had some car trouble, and stopped here to get some help on what parts I need. Duane was incredibly helpful, found the cause of my issue, and installed the part out of kindness so my friends and I could safely make it back home. I sincerely appreciate all the help so I can make it back home. Thank you soooo much!!
- RSRichard SherwoodSep 1, 20254.0Had what I needed, price was what it was . Problem solved.
- MRmaria richardsonJun 4, 20252.0They need to learn better phone customer service. Very rude, very disrespectful, and most of all, very unprofessional. He said his name was One.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts at 2812 Pine Ave, Niagara Falls?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Niagara Falls?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which auto parts brands are carried by AutoZone Auto Parts on Pine Avenue?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I contact AutoZone Auto Parts by phone or email?
Yes, you can call them at (716) 282-5653 or email customer.service@autozone.com for any inquiries.
Where can I shop online or find more information about AutoZone Auto Parts?
You can visit their website at https://www.autozone.com/locations/ny/niagara-falls/2812-pine-ave.html to shop online or get more details.
Are there any convenience stores near AutoZone Auto Parts where I can quickly grab a snack?
Yes, there is a 7-Eleven convenience store nearby where you can purchase snacks, lottery tickets, and other items.
I need automotive repair services after visiting AutoZone; is there a nearby repair shop?
You can visit Cameron Transport or Future Tire Automotive Service Center nearby for automotive repair and maintenance services.
Are there any entertainment options close to AutoZone Auto Parts?
Yes, Bowl-O-Drome bowling alley is nearby for some fun recreational activities after your visit.
Can I find food options near AutoZone Auto Parts for a meal before or after shopping?
There are several nearby options including Hong Kong Kitchen, Niagara Falls Chinese Buffet, Pho Golden, and Venus Greek & Mediterranean Restaurant.