Basil Ford of Niagara Falls

Reviews

• SZ

  Scott Zak

  1 day ago
  5.0
  Great experience overall buying my bronco at Basil . There was great communication during the Bronco stop sale that kept me informed on what was going on. Our discussed pricing was honored a month later when the vehicle was finally able to be delivered. They did a good job with my difficult trade in as well. Tim, Sean, and Sami were all great to deal with throughout the process. It was definitely worth the drive for us for the great experience. Thanks again.
• MM

  Magaly Maya (Maggy)

  3 days ago
  5.0
  My husband has been a loyal customer for many years and he finally got me into it. I have to admit they give us the best customer service experience. We got all the information and answers based on our purchased new cars… yes cars we both drove off with a new car. Blessings to Blake for his patience and his assistant great team. Highly recommend asking for them and thats for sure you will get the best service and some good advice. Thank you Basil ford Niagara Falls blvd.
• HE

  Heather Emminger

  4 days ago
  5.0
  I leased a new Bronco Sport, and from start to finish Adam Barbosa was AMAZING! He was in constant contact with me the day before pick up and the morning of. He went above and beyond to answer any and all questions and concerns and I absolutely love my new Bronco! Highly recommend going and seeing him!
• SS

  Spectra Sphinx

  Apr 4, 2026
  5.0
  Cherie found me my unicorn! I came into Basil after a less-than-stellar experience with another dealership, and the staff treated me like royalty. Cherie went above and beyond to find me exactly what I wanted in my price range, and the entire process was shockingly easy. I’d recommend Basil Ford of Niagara (and Cherie!) for anyone looking for a vehicle in WNY. Bonus for free oil changes for life!!
• TW

  Tyree Williams

  Mar 21, 2026
  5.0
  I had an amazing experience at Basil Ford of Niagara Falls, and I have to give a huge shoutout to my sales associate, Cherie Zimmerman! From start to finish, Cherie was incredibly kind, patient, and professional. She took the time to answer all of my questions and made sure I felt comfortable and confident with my purchase. Cherie made the whole process smooth, stress-free, and actually enjoyable. You can tell she truly cares about her customers and goes above and beyond to provide top-notch service. This was honestly one of the best experiences I’ve ever had at a car dealership. If you’re going to Basil Ford in Niagara Falls, NY, do yourself a favor and ask for Cherie Zimmerman—you won’t be disappointed! Highly recommend! 🙌

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