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Pilot Travel Center

3.8
(1837 reviews)

Business Details

239 Route 17K, Newburgh, NY
12550, United States
(845) 567-1722
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Newburgh, NY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
239 Route 17K, Newburgh, NY
12550, United States

Hours

Reviews

3.8
1,837 reviews
5 stars
734
4 stars
471
3 stars
318
2 stars
93
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Cleanliness

While some customers praised the cleanliness of the showers and restrooms, many others reported unsanitary conditions and a lack of maintenance.

Parking Issues

Numerous reviews highlighted severe parking challenges, including tight spaces and a lack of available spots, leading to congestion and frustration.

Shower Wait Times

Many customers expressed dissatisfaction with long wait times for showers, often exceeding two hours, due to insufficient staffing.

Fueling Experience

Customers reported difficulties with the fuel pumps, including long lines and malfunctioning payment systems.
  • DW
    David W.
    1 day ago
    3.0
    This place is extremely busy. Sometimes hard to get in AND hard to get out. Many reserved parking spots. Reserved parking costs $24.87 (March 2026) which is one of the most expensive parking spots. I only know of some TAs in or near major cities that charge more. Staff is friendly and helpful.
  • CR
    Claude Richard
    Feb 24, 2026
    3.0
    Manque cruellement d'espace et surtout de pompes a fuel.!
  • JM
    Jacob Marcin
    Feb 20, 2026
    1.0
    Absolute dump … nothing good about this location. Easily on my top 5 worst truck stops I have ever been to. Truck parking is hell on wheels. $24.95 for premium parking is an absolute scam, considering every spot, but about five is premium parking. I recommend going to any other truckstop available. Only three diesel pumps working making the line for the fuel island all the way out to the road. Garbage overflowing throughout the entire lot nobody cleaning anything. This location is an embarrassment to the Pilot/flying J Brand.
  • VR
    vanessa Ramos
    Feb 12, 2026
    1.0
    Horrible customer services. I do not recommend the customer services from here. Rude employees.
  • JF
    Jimbo Fisher
    Feb 10, 2026
    2.0
    Parking spaces are way too short. Moved around 3 or 4 times to make sure I don’t get blocked in. Both fuel nozzles were leaking too, I’d be irate if I was paying for it.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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