Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Newburgh, NY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
1,832 reviews
5 stars
732
4 stars
471
3 stars
316
2 stars
92
1 star
221
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Customers frequently reported limited and congested parking, causing frustration and delays.
Shower Wait Times
Long wait times for showers were a common complaint, with some customers waiting over two hours.
Staff Performance
While some staff members received praise for their helpfulness, others were criticized for poor management and lack of responsiveness.
Cleanliness
The cleanliness of the facility varied, with some customers noting clean showers and restrooms, while others reported dirty conditions.
Customer Service
Customer service experiences were mixed, with some positive interactions highlighted, but many complaints about dismissive or rude staff.
- JHJames HolmanJan 4, 20263.0Very tough to find parking here but a good place to stop and leave.
- F2Frankie TwoFast (2Fast)Dec 26, 20251.0Chick behind counter got mad i wanted fresh Cinnabon's so she charged me more saying the system did that.. i watched her do it she wouldn't let me scan my own as a 6 pack which it is..
- MHMike HuntDec 19, 20251.0Horrible travel center. Parking is limited, trucks back up to the interstate, and once you're in the parking lot, you're stuck for a while. I would skip this one and head to the next stop.
- PNPaul NeuinDec 16, 20251.0Horrible set up! If you can take your tractor trailer elsewhere I would! Everything overpriced. Only reason I gave them one star besides you have to is they have a decent rewards program which your all funding anyways by shopping there lol.
- YBYoussef BerrahDec 5, 20251.0No shower pff they said shower down , it's crazy why I came here why I wish if I drove more miles for the next pilot, don't came here the worst pilot I seen ever
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Newburgh, NY?
Pilot Travel Center in Newburgh, NY is open 24 hours a day, 7 days a week, all year round.
Does this location offer showers for travelers?
Some Pilot Travel Center locations offer showers. For a list of locations that offer showers, please use the store locator tool at https://locations.pilotflyingj.com/search .
Can anyone purchase a shower at Pilot Travel Center?
Yes, anyone can purchase a shower at Pilot Travel Center locations.
What fuel options are available at this Pilot Travel Center?
This location provides gasoline, diesel, and DEF with high-speed pumps. For more detailed information on fuel options and blends, visit https://pilotcompany.com/fuel-prices.
What payment methods are accepted at Pilot Travel Center in Newburgh?
We accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT as payment methods.
Does the Newburgh Pilot Travel Center have truck parking and CAT scales?
Yes, this location offers truck parking spaces including prime parking and has CAT scales available for use.
Is overnight parking available at this Pilot Travel Center?
Overnight parking is available; however, rules and availability may vary by location. It is recommended to contact the store directly for specific information.
Are there nearby dining options around Pilot Travel Center in Newburgh?
Yes, nearby dining includes Arby's and Cinnabon, offering American fast food and bakery options ideal for a quick meal before or after your stop at the travel center.
How can nearby gas stations like Exxon & Mobil or Flory’s Mobil complement my visit to Pilot Travel Center?
Nearby gas stations such as Exxon & Mobil and Flory’s Mobil provide additional options for refueling and automotive services, giving drivers flexibility when traveling through Newburgh.
Which nearby places can help truck drivers or travelers utilizing Pilot Travel Center in Newburgh?
Nearby points of interest include the Blue Rhino Propane Exchange for propane needs, and the Stewart Airport Diner for a sit-down meal, which can be convenient for travelers looking for services and food options close to the travel center.