Customers reported inconsistent service quality, with some experiencing excellent results while others received subpar cleaning and detailing.
Customer Service
Feedback highlighted issues with customer service, particularly at the front desk, where staff were described as rude or unhelpful.
Staff Performance
While many reviews praised the friendliness and professionalism of the cleaning staff, there were complaints about specific employees being lazy or unprofessional.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the services did not match the cost, and some reported unexpected charges.
Facility Cleanliness
Multiple reviews mentioned poor cleanliness of the facility, particularly the bathrooms, which detracted from the overall experience.
TV
Tom Venable
Oct 31, 2025
5.0
Perfect job by Professionals
OE
Ozioma Egwuonwu
Oct 18, 2025
1.0
Misrepresented pricing, then try to keep my car for 6 hours. Rush cleaned my car then left it's steaming in a compromising situation. Would NOT recommend this service for those who actually care about their time, money and car.
MM
Margaret
Sep 27, 2025
1.0
Made an appointment for inspection. Waited all day for appointment and their reader didn’t work. Waste of time.
VE
Vaness Escudero
Sep 27, 2025
5.0
I had a great experience at Car Wash Spa thanks to Hailey. She was extremely helpful in guiding me to the right car wash for my needs. She was patient, polite, and very knowledgeable about what each wash included and how it would benefit my car. She was so nice that I ended up bringing my husband’s car back the same day for both an oil change and a car wash. It’s refreshing to have someone take the time to explain everything clearly without rushing. Hailey’s excellent customer service really made the whole experience smooth and enjoyable. I’ll definitely be coming back!
RB
RICHARD BEDROSIAN
Sep 18, 2025
5.0
My neighbor’s pine tree did a job on my car (windows and bodywork) by dripping tree sap over all of it. My car now looks like new.
Frequently Asked Questions About Newburgh Auto Spa
What services does Newburgh Auto Spa offer?
Newburgh Auto Spa offers car washes, oil changes, tune-ups, detailing, brakes, tires, batteries, inspections, and more.
Where is Newburgh Auto Spa located?
It is located at 86 Route 17K, Newburgh, NY 12550, USA.
What are the regular operating hours of Newburgh Auto Spa?
They are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Is Newburgh Auto Spa open on holidays?
They are closed on November 27, 2025 and December 25, 2025. On December 24, 2025, they are open from 8:00 AM to 4:00 PM.
What payment methods does Newburgh Auto Spa accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Newburgh Auto Spa?
You can call them at +1 845-213-3470 or +1 845-567-0009, or email info@newburghautospa.com.
Does Newburgh Auto Spa offer services in languages other than English?
Yes, services are available in both English and Spanish.
What nearby gas stations can I visit before or after my service at Newburgh Auto Spa?
Nearby gas stations include Mobil, APlus at Sunoco, and Sunoco, which can be convenient for refueling your vehicle during your visit.
Are there nearby hotels if I need accommodation near Newburgh Auto Spa?
Nearby hotels include Newburgh Inn, Knights Inn, Hudson Valley Hotel and Conference Center, Hudson Valley Hotel, Howard Johnson, and Newburgh Hotel Partners for your accommodation needs.
What dining options are available near Newburgh Auto Spa?
Nearby restaurants include Burger King, Orange Hill Global Bistro, and Orange Hill Restaurant for a variety of dining experiences before or after your visit.