Advance Auto Parts

4.1
199 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 59 N Plank Rd in Newburgh offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
59 N Plank Rd, Newburgh, NY
12550, United States

Hours

Reviews

4.1
199 reviews
5 stars
113
4 stars
39
3 stars
22
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude and unhelpful interactions.

Product Availability

Customers appreciated the wide selection of parts available, often finding what they needed in stock, though some experienced issues with incorrect parts.

Return Policy

The return policy received significant criticism, with multiple customers expressing frustration over the inability to return certain items, particularly electrical parts.

Efficiency

Service speed varied; some customers reported quick service, while others experienced long wait times and delays in assistance.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and ability to assist with diagnosing car issues, although there were instances of staff being unhelpful.
  • EA
    Elizabeth Ahten
    Oct 31, 2025
    5.0
    Super helpful, efficient, friendly. In and out in a snap with great service. I appreciate it!
  • AR
    Abigail Romero
    Oct 25, 2025
    5.0
    Mark and DeAnis (i hope i spelled his name right) were the ABSOLUTE BEST at helping me fix my car troubles. I had gone to 3 different auto part stores in Newburgh and neither of those stores could give me an answer to my car troubles. Mark and DeAnis talked through all the possible problems and solutions, were very thorough and understanding, made sure i was okay with the maintenance they were performing AND the price I was paying for it……overall, they deserve a raise. (DeAnis even stayed AFTER he had clocked out for the day to make sure my car was in perfect working condition before my long drive to long island.) If you have car troubles, questions, or just want to hear them crack some funny jokes… GO TO ADVANCED AUTO PARTS IN NEWBURGH!
  • 1V
    1012x2 val
    Oct 20, 2025
    5.0
    Always helpful! OEM parts
  • DV
    darwin emmanuel aguilar vasquez
    Aug 14, 2025
    1.0
    I buy a piece for my car but it dint fit. So I when to return it and they don't want to take my return..they say they can't do nathing about that the I already open the package and it was use.. so they just stoll my money😡😡
  • MC
    Miguel Cantero
    Aug 14, 2025
    5.0
    Great service awesome crew

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*