Monro Auto Service and Tire Centers

4.3
303 reviews
Get DirectionsCallWebsite

Business Details

802 West Union Street, Newark, NY
14513, United States
(315) 331-2223
https://locations.monro.com/ny/newark/802-west-union-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
802 West Union Street, Newark, NY
14513, United States

Hours

Reviews

4.3
303 reviews
5 stars
234
4 stars
15
3 stars
12
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised the staff for being friendly and helpful, while others reported rude behavior and poor service experiences.

Service Quality

Several customers expressed dissatisfaction with the quality of work, citing issues like incomplete repairs and misdiagnoses, leading to further problems with their vehicles.

Timeliness

Many reviews highlighted quick service, with customers appreciating the fast turnaround for inspections and tire changes.

Pricing Concerns

Numerous customers felt that prices were high and some reported being charged for unnecessary services, leading to accusations of overcharging.

Management Issues

The management, particularly Kevin, received mixed reviews; while some praised his knowledge and helpfulness, others criticized his attitude and handling of customer complaints.
  • BC
    Benjamin Clark
    4 days ago
    5.0
    Kevin is the best! Always very upfront and honest.
  • JI
    JENNIFER INGALLS
    Nov 13, 2025
    5.0
    They were very knowledgeable and fast.i had tires and alignment done
  • DW
    Dave Wendt
    Oct 30, 2025
    5.0
    The mechanic was very knowledgeable and discovered an anomaly with my steering mechanism while doing the State Safety inspection.
  • AJ
    Andrew James
    Oct 29, 2025
    5.0
    Cy and his team did an excellent job getting my Honda done with a unscheduled arrival. Have done business with this location and Mavis in the past and will continue to do so.
  • JW
    Jenn Wagner
    Oct 24, 2025
    5.0
    Came in last minute with a hole in my tire. Took care of my issue right away! Thank you!
Read more reviews on Google

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro offers comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located?

It is located at 802 West Union Street, Newark, NY 14513, United States.