Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Feedback on customer service is mixed; some customers praised the staff for being friendly and helpful, while others reported rude behavior and poor service experiences.
Service Quality
Several customers expressed dissatisfaction with the quality of work, citing issues like incomplete repairs and misdiagnoses, leading to further problems with their vehicles.
Timeliness
Many reviews highlighted quick service, with customers appreciating the fast turnaround for inspections and tire changes.
Pricing Concerns
Numerous customers felt that prices were high and some reported being charged for unnecessary services, leading to accusations of overcharging.
Management Issues
The management, particularly Kevin, received mixed reviews; while some praised his knowledge and helpfulness, others criticized his attitude and handling of customer complaints.
BC
Benjamin Clark
4 days ago
5.0
Kevin is the best! Always very upfront and honest.
JI
JENNIFER INGALLS
Nov 13, 2025
5.0
They were very knowledgeable and fast.i had tires and alignment done
DW
Dave Wendt
Oct 30, 2025
5.0
The mechanic was very knowledgeable and discovered an anomaly with my steering mechanism while doing the State Safety inspection.
AJ
Andrew James
Oct 29, 2025
5.0
Cy and his team did an excellent job getting my Honda done with a unscheduled arrival. Have done business with this location and Mavis in the past and will continue to do so.
JW
Jenn Wagner
Oct 24, 2025
5.0
Came in last minute with a hole in my tire. Took care of my issue right away! Thank you!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro offers comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Monro Auto Service and Tire Centers located?
It is located at 802 West Union Street, Newark, NY 14513, United States.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sunday.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 315-331-2223.
Which tire brands does Monro Auto Service and Tire Centers specialize in?
They specialize in tires from Goodyear, Cooper, Nexen, Kumho, and Ironman.
Does Monro Auto Service and Tire Centers offer roadside assistance?
Yes, they provide roadside assistance along with towing services.
What nearby places can I visit before or after my appointment at Monro Auto Service and Tire Centers?
Nearby you can visit Splash Car Wash Express to clean your vehicle, or stop by Burger King or Tim Hortons for a meal or coffee.
Are there any nearby automotive services close to Monro Auto Service and Tire Centers?
Yes, Monro Muffler Brake & Service and Tradition Chevrolet GMC Service Department are nearby automotive service providers.
What options are available nearby for car rentals near Monro Auto Service and Tire Centers?
Enterprise Rent-A-Car and Alamo car rental agencies are close by for your vehicle rental needs.
Are there any convenient places nearby to stop for pharmacy or convenience needs?
Walgreens is nearby, offering pharmacy, convenience store, and hair supply services.