Monro Auto Service and Tire Centers

4.3
312 reviews
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Business Details

802 West Union Street, Newark, NY
14513, United States
(315) 331-2223
https://locations.monro.com/ny/newark/802-west-union-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
802 West Union Street, Newark, NY
14513, United States

Hours

Reviews

4.3
312 reviews
5 stars
242
4 stars
15
3 stars
12
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service experiences.

Quality of Work

Several reviews highlighted issues with the quality of repairs and inspections, including claims of unnecessary work and poor execution, leading to dissatisfaction.

Manager Performance

The performance of the manager, Kevin, received both positive and negative feedback; some customers appreciated his knowledge and helpfulness, while others criticized his attitude and service.

Timeliness

Customers generally noted quick service for inspections and tire changes, although some experienced long wait times for appointments and repairs.
  • CF
    Carol Force
    Jan 5, 2026
    5.0
    I pulled up and set an appointment for the next morning.
  • JL
    Jeanette Lewis
    Dec 31, 2025
    5.0
    They were great! Got me in right away! 10 out of 10 recommend.
  • DD
    Delia DiBattista
    Dec 14, 2025
    5.0
    My bf and I bring our vehicles there yearly. Very friendly staff. Kevin the manager is a nice guy. Have great conversations when we are there. We Recommend them to friends and family
  • PS
    Penny Sue Smith
    Dec 5, 2025
    5.0
    Dakota, was very good describing the issues; and he made sure that his tech had taken care of all the things necessary for my car to be safe. Thank you so much, Dakota and your staff.
  • CJ
    Craig Jablonski
    Nov 28, 2025
    5.0
    I had 2 tires serviced that are snow tires that I change each year from summer to winter. 2 of the snow tires developed leaks from summer storage. Mavis repaired both and ended up not charging because I gave them leak detection solution that they were unaware of. I did this out of common courtesy and appreciate their actions. Thank you Mavis.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro offers comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located?

It is located at 802 West Union Street, Newark, NY 14513, United States.