LAZ at Edison ParkFast

Reviews

• SD

  Steven DiPaola

  Apr 15, 2026
  1.0
  This has been my go-to garage in the theatre district for several years and it was wonderful. Unfortunately, it was recently taken over by LAZ and while the staff remains, they have changed their ticketing system and it’s awful. There are no clear instructions on how to use a SpotHero reservation, and there is always a problem retrieving the car because the system doesn’t seem to send a message to retrieve the car. (The system is completely automated.) Similarly, checking in the car takes a lot of time because the attendants have to enter so much information and take many pictures of the car and license plate. Last night, when I arrived to retrieve the car, the doors were locked and there was an instruction to scan your ticket for entrance. But the scanner wasn’t working. So I had to call for assistance and someone came to open the door. LAZ took a great garage and broke it.
• MF

  Misael Figueroa

  Mar 14, 2026
  5.0
  I had a great experience with LAZ Parking at Edison ParkFast. We were in New York working around Times Square and had a really hard time finding parking, especially with oversized vehicles. Street parking just wasn’t realistic for us. Luckily, we found this place and it worked out perfectly. They offered a great 12-hour daily rate, which helped us a lot while we were on the job. The staff was extremely kind, professional, and easy to work with. What stood out the most was how careful they were with the vehicles—they take photos before and after to make sure everything is documented and protected, which gave us peace of mind. Solid service, good people, and they really take care of your car. I’ll definitely be coming back in the next couple of weeks and bringing more of our vehicles with me. Highly recommend 👍
• AA

  Angela

  Mar 12, 2026
  5.0
  First time I used this parking garage and it was top notch! Clean, safe and staff was friendly!
• FB

  Faith Benson

  Mar 1, 2026
  1.0
  Convenient place to park if you’re seeing a show. But other than that the employees both times were so unprofessional and rude. I genuinely felt uncomfortable. They don’t want to do their job basically. And they drive people’s cars incredibly reckless.
• AA

  Adonijah Allsup

  Feb 12, 2026
  1.0
  DO NOT PARK HERE ⭐ 1 Star – Read Before Booking If you’re considering Edison ParkFast at 322 W 44th St, please read this. We were staying next door at TownePlace Suites, which lists this garage as its offsite parking partner. Feb 7 – 1:30 PM: We tried to enter and were told it was “reservation only.” No sign said that. I asked if we could book for later that day or night and the attendant said no reservations were available at all. He then walked away mid-conversation. We spent over TWO HOURS driving around Midtown looking for parking, paid $25 out of pocket nearly a mile away, and missed the start of our event. While parked elsewhere, we checked their website — and reservations were available. So we booked 7 PM–7 PM for $55. 6:10 PM: We returned slightly early. No attendant at entry and no warning that early arrival would cause a charge. My car is a manual. I specifically asked if they could drive stick. The attendant said “everyone here can.” He stalled my car 6–7 times and repeatedly ground the gears. I had to demand to park it myself to prevent further damage. I was told the car would NOT be moved. Feb 8 – 12 PM: The car had been moved anyway. Staff argued with each other about who moved it and initially couldn’t find my key. The manager (“John”) was rude and dismissive. 6 PM – Trying to Leave: We were told we owed $33 because we entered at 6:10 PM the night before — even though we paid for a 24-hour reservation and were leaving before 24 hours passed. No signage. No warning. No attendant at entry. We were told we couldn’t leave until we paid. After about 20 minutes of arguing at the exit, the gate was finally lifted around 7 PM. Summary: • Falsely told no reservations were available • Staff unable to drive manual cars • Car moved after promise it wouldn’t be • Surprise $33 charge for arriving 50 minutes early • Extremely unprofessional staff behavior If you drive a manual, do NOT park here. Be cautious booking reservations — early arrival may trigger surprise fees. I have filed formal complaints with multiple entities

Frequently Asked Questions About LAZ at Edison ParkFast