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Reviews

• AW

  Alaylah Webster

  Mar 21, 2026
  1.0
  If I could put no stars I would, I have been frequenting this parking garage for the last four years. They are actually partnered with my job so I get a discount, but unfortunately today when I went to go pick up my car it was damaged, well actually it appeared fine until I closed my door and the mirror came off and then I noticed that there was tape on the mirror and a piece of paper behind the mirror that was clearly something that belonged to the parking garage, when I went to tell them about this, they began to berate me and tell me that I brought the car in damaged. if that were the case they would have notified me when I dropped the car off. The employees involved names are Fernando, Rafael, Luis and Ronaldo. Luis in particular was yelling at the top of his lungs at me in front of other guests as though I wasn’t a paying customer. He went on to say ‘’we only park cars Why would we touch the mirrors’’ and now this confused me because as I’m aware when you’re parking a car you adjust the mirrors to be able to park it for the driver to see, so they will have to have adjusted the mirrors at some point also they likely hit something that knocked off my mirror. Also the paper that was behind my mirror was clearly from the parking garage. In addition to this, when I asked to speak with a manager, I was told that the manager will not be available until Monday and so I asked for the number when I called the number it rang inside of the parking garage and one of the employees who was involved, Fernando picked up the phone and said once again that the manager will not be available till Monday and was grinning at me as though it was a joke.
• JA

  Joseph Arzu

  Mar 18, 2026
  1.0
  A lot of hidden fees, they don’t mention until it’s time to pay. A total rip off. Don’t waste your money there. And they scratched my BMW!!! Go anywhere else
• ML

  Mark Lodi

  Mar 8, 2026
  1.0
  Couldn't be worse!!! I was charged three times the amount listed on the parking rates on the wall. They refused to release my car until I paid the ransom.
• SG

  Sonam Gurung

  Feb 25, 2026
  1.0
  Before leaving our car, the rate showed $42 for 2 hours. However, our bill was $62. Upon asking, the guy told it’s with additional service charge and tax. BEWARE of the rate spike. Other than that, the valet service is pretty decent.
• MM

  Mike Mazz

  Feb 19, 2026
  1.0
  This place literally ripped me off. Since I didn’t have a “reservation” the dump charged me 85 dollars for 4 hours and the place was slow! No the guy didn’t tell me it was going to be that expensive. He told me after, of course. I’ve parked in garages in Times Square and have NEVER been ripped off like this! I’m not even a tourist! Skip this joint!