LAZ Parking - 294 Hudson Lot (SoHo)

Reviews

• EI

  Elvina Ismagilova

  Jun 25, 2025
  1.0
  FRAUD. They never close your car, but do take your keys, and never give them back if you don't pay a $20 fine (???). Very rude and old scam. When they started trying to defraud me, I just left the parking lot and didn't even use it. I want my money back and advise anyone to check the reviews before booking here.
• KK

  Krishna

  May 30, 2025
  1.0
  If I could give zero stars, I would. My husband and I were referred to this garage by the Arlo SoHo Hotel for a discounted parking rate. When we arrived, we waited 10–15 minutes in the car while I repeatedly asked for someone to explain the discount and speak English, since there was no signage. Instead, they took our keys and handed us a ticket without ever confirming the rate. When we decided to leave and asked for our keys back, they refused unless we paid $20 even though we had just been waiting for service and never actually parked. I went back to explain that it wasn’t about the money, but the principle. They used Google Translate to say it was “policy.” How is it policy to charge someone who was clearly waiting for help? I eventually spoke to the manager Leo, who said he would dispute the charge but couldn’t refund me because it was paid in cash. He gave me a receipt and his phone number but the number doesn’t even work. The whole experience felt like a scam and left a terrible impression. Be careful if you’re considering parking here.
• JM

  Joseph Matthew Mendoza

  May 30, 2025
  1.0
  DO NOT— I REPEAT, DO NOT PARK AT THIS LOCATION. My wife and I waited 15–20 minutes for a staff member to assist us. Neither of the two employees spoke enough English to communicate clearly, and we couldn’t understand what they were saying. Without giving us any information, they took photos of our vehicle, grabbed our key and issued a ticket. At that point, we decided not to proceed with parking there. Despite us still sitting in the car, they issued a ticket and charged us $19. We later spoke to the manager, LEO, who claimed he would issue a refund. However, when we tried calling him back, the number he gave us was out of service. DO NOT TRUST THIS PLACE. THE MANAGEMENT AND STAFF ARE SCAMMERS. I would give this place -5 STAR if it was possible.
• IS

  Ian Smith

  Jul 8, 2023
  1.0
  Charged double the price on the sign for weekend parking.

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