Icon Parking

Reviews

• NM

  Nicholas Montoya

  Oct 1, 2025
  3.0
  So first of all, I have to complement the workers here because I gave them an estimate as to when I would be back and they had the car at the front ready for me to pick it up. They were very quick at drop off as well. However, the negative is that I paid over $60 for about two hours of parking which is absolutely ridiculous. Of course this is pretty standard all across New York, but I’m sure I would’ve been able to find a parking space that cost less if I had been in less of a rush. Overall, you can rest assured that your car will be taken care of and will be dropped off and then get ready for pick up in a professional and efficient manner, but just know that you are going to be charged a very heavy premium for it. Definitely shop around before thinking of leaving your car here .
• MH

  Mark Halperin

  Sep 26, 2025
  1.0
  I have been a monthly customer for many years. The garage was extremely well-run for most of that time by the previous Manager. Since he was transferred to another ICON garage, his replacement has been TERRIBLE. On May 18th of this year, I came to pick up my car, and found a HUGE backup - something I had never seen before. Cars were coming in non-stop & unsupervised by the staff (who had normally been very efficient). After half an hour (!) my car was finally brought up & left right at the sharp turn onto the (in +out) ramp from the street. Trying to get past a huge SUV whom the staff did not ask to move, I scraped the side of my car (Tesla) on the turn, resulting in expensive in repairs. Though the new/present Manager admitted that he was understaffed (!!), he stated that it was my fault & refused to take my claim.
• ED

  Errol D'Souza

  Aug 17, 2025
  3.0
  Didn't honor Parkwhiz deal.
• RB

  Rich Barry

  Apr 12, 2024
  1.0
  This garage has the worst manager that is an ignorant and useless tool. I was authorized to pick up my car. Made prior arrangements with Edwin the day before who failed to leave a note or anything in writing for the next shift. Didn’t ask us to sign anything in advance. The ignorant “manager” that day would not give me the car. Even with it on the board as requested, even though I had the physical key and came into the garage with my 2 year old granddaughter that lives in the building. He wouldn’t even call Edwin to confirm the prior days conversation. He wouldn’t call the doorman of our building to confirm that we aren’t some rando off the street. We are in the coop’s building link system with authorized access for the apartment. Instead he scurried back into his cage. At least the other attendant let me take my car seat so my two year old had some place to sit in an Uber. Just another useless brain damaged unaccommodating “manager”.
• FJ

  Frank Jordan

  Mar 17, 2019
  3.0
  Crowded and rude staff

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