Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(230 reviews)

Business Details

221 Thompson St, New York, NY
10012, United States
(212) 533-2900

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New York, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Manhattan Greenwich Village location today.

Location

Enterprise Rent-A-Car
221 Thompson St, New York, NY
10012, United States

Hours

Reviews

4.1
230 reviews
5 stars
155
4 stars
26
3 stars
6
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kevin and Amanda for their exceptional service.

Cleanliness

Several reviews noted issues with the cleanliness of the vehicles, with some customers receiving cars that were dirty or had unpleasant odors.

Reservation Issues

There were multiple complaints about overbooking and reservations not being honored, leading to significant customer dissatisfaction.

Professionalism

While some staff were commended for their professionalism, others were criticized for unprofessional behavior and lack of assistance during critical situations.

Overall Experience

The overall experience varied greatly, with many customers expressing satisfaction while others reported serious issues that affected their trust in the business.
  • DC
    Dorrette Campbell
    2 days ago
    5.0
    The staffs are very professional, experience, courteous, and friendly.Mr Kevin, Mr Junior Mr Cameron and Mr Jacob from 221 Thompson St site. They were detail in explaining the contract and making sure that I understood everything before signing.
  • SC
    Sarah Connolly
    3 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • MH
    Marc Himmel
    Jan 17, 2026
    5.0
    Fast, clean and friendly. Car was almost new.
  • AC
    Adebio Chedi
    Jan 5, 2026
    5.0
    Thanks, it was a great experience with your car, and the frief was very respectful.
  • CS
    Chloe Starr
    Dec 15, 2025
    5.0
    Easy pick-up and drop-off, super friendly staff

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: