Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New York, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Manhattan Chelsea location today.
Location
Hours
Reviews
4.3
355 reviews
5 stars
244
4 stars
45
3 stars
31
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendliness, professionalism, and willingness to assist customers.
Efficiency
Many reviews highlighted the quick and seamless rental process, with minimal wait times for both pickup and drop-off.
Mixed Experiences
While most feedback was positive, there were some negative experiences related to late pickups and cancellations, indicating inconsistency in service.
Cleanliness and Condition
Customers noted that the cars were generally clean and well-maintained, contributing to a positive rental experience.
Location Convenience
The branch's location was frequently mentioned as convenient, making it a preferred choice for many customers.
- PKParis Kolster-VoussoughiDec 19, 20255.0I've been renting cars from Enterprise Chelsea for the past few years and this branch is by far the best rental car experience I've had in the city. Amazing customer experience from kindness during the check in process to getting cars ready quickly while also having a great range of cars available. Cathryn truly runs the branch so well and keeps training great staff all the time. I'm truly grateful to have this branch in the neighborhood!
- JSJason ShelterDec 14, 20255.0We had an excellent experience at this car rental facility. The staff was very courteous and explained everything in perfect detail. Convenient location. No surprise issues or fees. The staff was the best part. They are excellent!
- BMBrandon MooreDec 13, 20255.0Best staff at any rental car facility.
- NTNutthanun TankabDec 9, 20254.0The winner by a landslide.
- JJJayDec 8, 20255.0Great customer service. I can be a bit high maintenance and everyone was very understanding and kind. Hector was calm and informative on the phone. Reign was cheerful, down to earth, and efficient at pick up. Thank you both for doing all you could to help.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Manhattan Chelsea offer?
Enterprise Rent-A-Car offers a wide range of vehicles and flexible rental options, including car rentals, van rentals, luxury car rentals, and airport pick-up services.
What are the operating hours of Enterprise Rent-A-Car in Manhattan Chelsea?
The location is open Monday to Wednesday from 7:30 AM to 6:00 PM, Thursday and Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 4:00 PM to 8:00 PM.
Where is Enterprise Rent-A-Car located in New York City?
Enterprise Rent-A-Car is located at 106 W 24th St, New York, NY 10011, USA, in the Manhattan Chelsea neighborhood.
How can I make a reservation at Enterprise Rent-A-Car Manhattan Chelsea?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/ny/manhattan-chelsea-24g9.html or by calling their phone number +1 212-647-9777.
What payment options are accepted at Enterprise Rent-A-Car Manhattan Chelsea?
They accept American Express, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Manhattan Chelsea offer discounts for active military members?
Yes, they provide discounts for active military personnel.
What nearby hotels can customers stay at when renting a car from Enterprise in Chelsea?
Nearby hotels include Hampton Inn Manhattan-Chelsea and Hampton by Hilton, providing convenient lodging options for customers visiting Enterprise Rent-A-Car.
Are there any nearby landmarks or attractions near Enterprise Rent-A-Car Manhattan Chelsea?
Customers can visit nearby landmarks such as Chelsea-New York City and Chelsea Stratus, a beautiful fountain, ideal for sightseeing before or after their car rental.
Is there public parking available near Enterprise Rent-A-Car in Manhattan Chelsea?
Yes, parking is available nearby at 101 West 23rd St, making it easier for customers to access the rental location by car.
What are some nearby dining options customers can enjoy around Enterprise Rent-A-Car?
Customers can enjoy nearby dining at popular spots like Unregular Pizza and Bar Cicchetti, perfect for grabbing a meal before or after renting a car.