Brand Certified
Enterprise Rent-A-Car
4.3(365 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
106 W 24th St, New York, NY
10011, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(212) 647-9777
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ny/manhattan-chelsea-24g9.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New York, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Manhattan Chelsea location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
365 reviews
5 stars
246
4 stars
52
3 stars
30
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees for their exceptional service.
Efficiency
Customers report quick and efficient rental and return processes, often noting minimal wait times and smooth transactions.
Mixed Experiences
While many reviews are positive, there are notable complaints about understaffing, disorganization, and issues with honoring reservations, leading to frustration for some customers.
Vehicle Quality
The cars provided are generally described as clean, well-maintained, and often upgraded, contributing to a positive rental experience.
- LLLabo Labo2 days ago1.0The worst customer service they don’t answer the phone. The cars are garbage.
- Aพัชราพร รัชราษฏร์3 days ago3.0No complaints about the staff!
- TTtâm tâm4 days ago4.0HIGHLY recommend for service!
- EKemma krauss4 days ago1.0SCAM!!!!!!!!! DO NOT RENT! TLDR: we were getting nickel and dimed, filed a fraud case with cc company. Do not ever rent here. I had been a loyal renter for years at this place, no matter where I lived in the city, I’d rent here. I’m not sure what happened or if they switched management, but something changed. Earlier this fall, we took a trip and about a month after, we received a bill we owed for the tolls. We HAD an EZ pass in the car…… so why would we owe for tolls? We called and they were like sorry that was a mistake. Ok. Then we have another charge come through about another month later, about damage to the car. There was NO damage to the car and we had photos that we sent before and after. Enterprise said not to worry and it was a mistake to have sent the email and they aren’t going to “come after” us for it. Fast forward to Feb 2026 (the trip was October 2025), we’re still getting MONTHLY toll charges…. Nothing huge but repeated charges. We filed a fraud complaint with the bank but wanted to warn others. DO NOT RENT HERE.
- HHHallie HartFeb 12, 20265.0The staff @ 106 W. 24 th Street NYC is amazing. Five star experience. Never go anywhere else.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Manhattan Chelsea offer?
Enterprise Rent-A-Car offers a wide range of vehicles and flexible rental options, including car rentals, van rentals, luxury car rentals, and airport pick-up services.
What are the operating hours of Enterprise Rent-A-Car in Manhattan Chelsea?
The location is open Monday to Wednesday from 7:30 AM to 6:00 PM, Thursday and Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 4:00 PM to 8:00 PM.
Where is Enterprise Rent-A-Car located in New York City?
Enterprise Rent-A-Car is located at 106 W 24th St, New York, NY 10011, USA, in the Manhattan Chelsea neighborhood.
How can I make a reservation at Enterprise Rent-A-Car Manhattan Chelsea?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/ny/manhattan-chelsea-24g9.html or by calling their phone number +1 212-647-9777.
What payment options are accepted at Enterprise Rent-A-Car Manhattan Chelsea?
They accept American Express, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Manhattan Chelsea offer discounts for active military members?
Yes, they provide discounts for active military personnel.
What nearby hotels can customers stay at when renting a car from Enterprise in Chelsea?
Nearby hotels include Hampton Inn Manhattan-Chelsea and Hampton by Hilton, providing convenient lodging options for customers visiting Enterprise Rent-A-Car.
Are there any nearby landmarks or attractions near Enterprise Rent-A-Car Manhattan Chelsea?
Customers can visit nearby landmarks such as Chelsea-New York City and Chelsea Stratus, a beautiful fountain, ideal for sightseeing before or after their car rental.
Is there public parking available near Enterprise Rent-A-Car in Manhattan Chelsea?
Yes, parking is available nearby at 101 West 23rd St, making it easier for customers to access the rental location by car.
What are some nearby dining options customers can enjoy around Enterprise Rent-A-Car?
Customers can enjoy nearby dining at popular spots like Unregular Pizza and Bar Cicchetti, perfect for grabbing a meal before or after renting a car.
Brand Certified Facts from Enterprise Rent-A-Car
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