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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.3
(365 reviews)

Business Details

106 W 24th St, New York, NY
10011, United States
(212) 647-9777

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New York, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Manhattan Chelsea location today.

Location

Enterprise Rent-A-Car
106 W 24th St, New York, NY
10011, United States

Hours

Reviews

4.3
365 reviews
5 stars
246
4 stars
52
3 stars
30
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees for their exceptional service.

Efficiency

Customers report quick and efficient rental and return processes, often noting minimal wait times and smooth transactions.

Mixed Experiences

While many reviews are positive, there are notable complaints about understaffing, disorganization, and issues with honoring reservations, leading to frustration for some customers.

Vehicle Quality

The cars provided are generally described as clean, well-maintained, and often upgraded, contributing to a positive rental experience.
  • LL
    Labo Labo
    2 days ago
    1.0
    The worst customer service they don’t answer the phone. The cars are garbage.
  • A
    พัชราพร รัชราษฏร์
    3 days ago
    3.0
    No complaints about the staff!
  • TT
    tâm tâm
    4 days ago
    4.0
    HIGHLY recommend for service!
  • EK
    emma krauss
    4 days ago
    1.0
    SCAM!!!!!!!!! DO NOT RENT! TLDR: we were getting nickel and dimed, filed a fraud case with cc company. Do not ever rent here. I had been a loyal renter for years at this place, no matter where I lived in the city, I’d rent here. I’m not sure what happened or if they switched management, but something changed. Earlier this fall, we took a trip and about a month after, we received a bill we owed for the tolls. We HAD an EZ pass in the car…… so why would we owe for tolls? We called and they were like sorry that was a mistake. Ok. Then we have another charge come through about another month later, about damage to the car. There was NO damage to the car and we had photos that we sent before and after. Enterprise said not to worry and it was a mistake to have sent the email and they aren’t going to “come after” us for it. Fast forward to Feb 2026 (the trip was October 2025), we’re still getting MONTHLY toll charges…. Nothing huge but repeated charges. We filed a fraud complaint with the bank but wanted to warn others. DO NOT RENT HERE.
  • HH
    Hallie Hart
    Feb 12, 2026
    5.0
    The staff @ 106 W. 24 th Street NYC is amazing. Five star experience. Never go anywhere else.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Manhattan Chelsea offer?

Enterprise Rent-A-Car offers a wide range of vehicles and flexible rental options, including car rentals, van rentals, luxury car rentals, and airport pick-up services.

What are the operating hours of Enterprise Rent-A-Car in Manhattan Chelsea?

The location is open Monday to Wednesday from 7:30 AM to 6:00 PM, Thursday and Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 4:00 PM to 8:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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