Enterprise Rent-A-Car

4.2
238 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

162 E 126th St, New York, NY
10035, United States
(212) 987-3624
https://www.enterprise.com/en/car-rental/locations/us/ny/harlem-243f.html
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About

Car Rental AgencyVan Rental
Need a rental car in New York, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Harlem location today.

Location

Enterprise Rent-A-Car
162 E 126th St, New York, NY
10035, United States

Hours

Reviews

4.2
238 reviews
5 stars
167
4 stars
25
3 stars
7
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.

Efficiency

Customers frequently mention quick and easy rental processes, with minimal wait times for pick-up and drop-off.

Vehicle Condition

While many customers appreciate the cleanliness and condition of the vehicles, some have reported issues with maintenance, such as damaged tires and cleanliness concerns.

Reservation Issues

There are complaints about reservation management, including instances where customers arrived to find their reserved vehicles were not available.

Overall Experience

Many customers express a strong desire to return due to positive experiences, citing the welcoming atmosphere and personal touch from the staff.
  • JM
    Jay Mart
    Nov 6, 2025
    1.0
    Absolute rip off. They claim to give you the security deposit back but actually steal it and charge you more than what your rental is worth. Than when you ask about the deposit that was supposed to be refunded they act like it was sent back but in reality they keep the deposit. Don't rent from these scammed. They lie and steal your deposit and pretend that they sent it when they actually keep it for themselves.
  • AH
    Accia Harris
    Oct 30, 2025
    5.0
    Loved the experience I had. No hassle, no complications. Definitely will go here again!
  • AA
    Ariel
    Oct 28, 2025
    5.0
    Whole staff was excellent and easy to work with. Fast service and friendly would recommend
  • VH
    virginia holmes
    Oct 12, 2025
    5.0
    Rented a one way to Maine. They were so helpful and polite. Great teamwork and communication with the employees.
  • SM
    Samuel Garcia Melo
    Oct 7, 2025
    5.0
    Los mejores en cuanto a renta. Utilizo sus servicios, tanto en USA como en República Dominicana. Su precio es mejor que el de Turo, o las Agencias de rentas regulares. Lo recomiendo al 100%. Lo único que debes saber es que no puedes fumar en sus vehículos, igual recomiendo hacerlenun video al vehículo antes de subirse.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Harlem?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car at 162 E 126th St?

The location is open Monday and Friday from 7:30 AM to 6:00 PM, Tuesday through Thursday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.