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Chrysler Dodge Ram FIAT of Manhattan

4.3
(1814 reviews)

Business Details

678 11th Avenue, New York, NY
10019, United States
(212) 549-2208
https://nycjeep.com/

About

Jeep DealerCar DealerDodge DealerChrysler DealerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
At Chrysler Dodge Ram FIAT Manhattan (CDRF Manhattan), our #1 goal is to meet and exceed your expectations! At Manhattan Jeep, we strive to provide 5-star service in every department. From the service department to the sales showroom, our mission is to make your car-buying experience something to remember and cherish for years to come. If you're in the market for a new vehicle, stop by and see our diverse range of options at unbeatable prices. We would love to help you find a vehicle that perfectly fits your lifestyle and budget. We hope to see you soon. Sincerely, the CDRF Manhattan Management Team.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Mobile paymentsNot available
  • Accepts checksAvailable

Location

Chrysler Dodge Ram FIAT of Manhattan
678 11th Avenue, New York, NY
10019, United States

Hours

Reviews

4.3
1,814 reviews
5 stars
1,419
4 stars
72
3 stars
22
2 stars
22
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, with several specific mentions of individual salespeople like Daryl, Neil, and Ollies for their exceptional service.

Sales Experience

Numerous reviews highlighted a positive sales experience, noting a lack of pressure and a straightforward process, with customers feeling valued and well-informed throughout.

Trust Issues

Several customers expressed concerns about transparency and integrity, citing issues with hidden fees, miscommunication, and feeling misled during the purchasing process.

Mixed Reviews

While many had positive experiences, there were significant complaints about poor service, unprofessional behavior, and dissatisfaction with the handling of vehicle issues.
  • VV
    Venetia
    Feb 14, 2026
    5.0
    Did not buy, but 5 stars for the fact that a man in a velvet suit in this dealership saved my life. I bet they have great cars tho
  • RM
    Ramon Maldonado
    Jan 10, 2026
    5.0
    Best Jeep service! Nelson is the epitome of customer service and he is extremely helpful and professional as a member of the Service dept. Keith Toribio is an outstanding service advisor and professional. Kudos to both of them. They are extremely good at what they do.
  • GB
    Gaga Bibinidze
    Dec 22, 2025
    5.0
    Very warm environment, very good welcome, complete information provided, 10 out of 10 points rating
  • KG
    Kathleen Guzman
    Dec 3, 2025
    1.0
    First I want to state Jeep Wrangler, I will never lease from them again, since leasing my jeep it has been issue after issue!!!! And when taking my car in for service, I can never get a loaner. There is always an excuse as to why I can’t get a loaner when my car is being kept for over a week!! There is never a direct answer it’s always a run around! This is the worst service I have ever received, go anywhere else but this place!!
  • WW
    Will
    Nov 14, 2025
    1.0
    This place is so pathetic and money grubbing that they literally changed out the frame around my license plate to their own for advertising. One of the most petty things ive ever seen. After trying to charge me double the price of any other dealer for minor repairs. AVOID AT ALL COSTS!!!

Frequently Asked Questions About Chrysler Dodge Ram FIAT of Manhattan

What types of vehicles are available at Chrysler Dodge Ram FIAT of Manhattan?

We offer a diverse range of new and used Chrysler, Dodge, Ram, Jeep, and FIAT vehicles to fit your lifestyle and budget.

Does Chrysler Dodge Ram FIAT of Manhattan provide vehicle servicing and repairs?

Yes, our service department offers vehicle servicing and repairs, including oil changes and car washes.

Brand Certified Facts from Chrysler Dodge Ram FIAT of Manhattan

Chrysler Dodge Ram FIAT of Manhattan partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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