Enterprise Rent-A-Car

4.1
159 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at New York Stewart International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at SWF today.

Location

Enterprise Rent-A-Car
1130 1st St, New Windsor, NY
12553, United States

Hours

Reviews

4.1
159 reviews
5 stars
106
4 stars
12
3 stars
9
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual agents like Zachary and Rachel for their exceptional service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty interiors and unpleasant odors.

Reservation Issues

Numerous customers reported problems with reservations, including cars not being available despite confirmations and unexpected downgrades.

Efficiency

Some customers appreciated the quick rental process and ease of paperwork, while others experienced long waits and delays.

Location Experience

The Stewart Airport location received mixed reviews, with some praising the convenience and others criticizing the lack of staff and support during busy times.
  • CE
    Christine Edwards
    Oct 15, 2025
    5.0
    Very quick and great
  • EM
    Elizabeth Maddock
    Aug 13, 2025
    5.0
    The customer service rep at the counter was very friendly and helpful. The paperwork was quick and easy. I would rent from Enterprise everything
  • KH
    Kristen H
    Jul 25, 2025
    1.0
    Been waiting 45 minutes and counting past our rental time and we keep only being told 5 more minutes there are only 2 of us-not acceptable. Offered us a downgrade without a refund for the extra we paid for the suv. Don’t use enterprise, they are rude and will not give you your car on time.
  • LD
    Lewis Drake
    Jun 23, 2025
    5.0
    Used Enterprise before and I would recommend them very highly no problem easy going forms are easy to fill out return and pick up is very convenient thank you.
  • GG
    Greg Gilbert
    Jun 17, 2025
    5.0
    Monthly, we fly monthly to Stewart International Airport in NY for the weekend to catch some ballgames. Renting an Enterprise car is always so pleasant and nice. We always get an upgrade without asking. We bring our own EZ Pass, but they have them to accomodate. They are very considerate to warn of the new Congestion Zones in NYC that are not covered by EZ Pass. If you are going to rent, *always* go with Enterprise!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car at Stewart International Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car at New York Stewart International Airport?

The branch is open Monday, Thursday, and Friday from 8:30 AM to 6:30 PM, Tuesday from 12:00 PM to 2:00 PM, and Sunday from 10:00 AM to 2:00 PM. It is closed on Wednesday and Saturday.