Business Details
About
Car Rental AgencyVan Rental
Need a rental car in New Windsor, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Windsor location today.
Location
Hours
Reviews
4.4
221 reviews
5 stars
165
4 stars
20
3 stars
13
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, professional, and accommodating, with many customers highlighting individual employees like Sean and Jaylen for their exceptional service.
Cleanliness
Most vehicles are reported to be clean and well-maintained, although there are some complaints about cars being dirty upon pickup.
Efficiency
Customers appreciate the quick and efficient rental process, including smooth check-in and check-out experiences.
Pricing Issues
Some customers expressed dissatisfaction with pricing, citing high rental costs and unexpected charges, which led to frustration.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding customer service failures, particularly in emergency situations and billing disputes.
- JPJohn PaulNov 12, 20255.0First class treatment! Many thanks to Jaylen C. for his personalized and professional assistance!!!⭐️⭐️⭐️⭐️⭐️
- LCLuis A. CuevasOct 28, 20255.0Very smooth transaction, and the personnel was very knowledgable and respectful.
- SDScott DOct 20, 20255.0Overall Experience: ⭐⭐⭐⭐⭐ My recent rental experience at the Enterprise New Windsor location was excellent. The staff was professional, friendly, and efficient from start to finish. The check-in process was quick, and the vehicle was clean, well-maintained, and ready on time
- ZMZeel MehtaOct 10, 20255.0Best service provided by Jordan from this location. I think he’s new enterprise since eight months. The SWF airport was out of stock and coincidentally Jordan was at that airport and the person at the counter and Jordan helped me get the car at this location. He has been very patient, polite and dedicated to his work. Huge shout out to him. Good luck with his basketball journey and his growth at enterprise.
- GFGina ForteOct 7, 20255.0Sean and the team at the new Windsor location are fantastic. They are friendly, considerate of your needs and budget and overall provide an experience you rarely see nowadays. Our families will continue to rent directly from this location because of those things, and knowing that we will always be greeted with a smile and transparency. I’d recommend them every time.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in New Windsor offer?
Enterprise Rent-A-Car in New Windsor offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various rental needs.
Where is Enterprise Rent-A-Car located in New Windsor?
Enterprise Rent-A-Car is located at 2367 Route 32, New Windsor, NY 12553, USA.
What are the operating hours for Enterprise Rent-A-Car in New Windsor?
The rental location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Does Enterprise Rent-A-Car in New Windsor offer discounts for military personnel?
Yes, they offer discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in New Windsor?
They accept American Express, Check, Discover, Mastercard, and Visa.
How can I book a rental car with Enterprise Rent-A-Car in New Windsor?
You can reserve a vehicle online at their reservation website or contact them directly by phone.
Are luxury car rentals available at Enterprise Rent-A-Car in New Windsor?
Yes, luxury car rentals are among the services provided at this location.
Can Enterprise Rent-A-Car New Windsor provide airport pick-up services?
Yes, airport pick-up is one of the services offered by this rental location.
What nearby automotive services are available around Enterprise Rent-A-Car in New Windsor?
Nearby automotive-related places include Michael Bigg Jr for car dealership and repairs, A&R Auto Body for automotive repairs, and A & R Motors for car dealership and automotive services.
Are there dining options close to Enterprise Rent-A-Car in New Windsor?
Yes, you can visit nearby restaurants such as Chinatown Kitchen for Chinese cuisine and Brothers BBQ for American barbecue after your rental service.
What entertainment or arts-related venues are near Enterprise Rent-A-Car in New Windsor?
Nearby entertainment and arts venues include GioiaStudio for music production, The Hodge Podge for concerts, Empire Entertainment for event planning, and Costume Armour Inc for arts and crafts and costumes.