Business Details
About
Auto Body ShopAuto Body RepairAuto MaintenanceAuto Dent Removal ServiceAuto Glass Shop
At Tedesco Auto Body, our certified technicians provide exceptional auto body repair services for Tesla, Porsche, Nissan, Hyundai, Chrysler, Dodge, Jeep, and Ram vehicles in New Rochelle, NY. We strive to deliver the best service possible while creating a positive work environment for our team and a comfortable space for our customers. With a focus on continuous improvement, we keep customers informed throughout the repair process to ensure their complete satisfaction. Experience the difference in quality work and exceptional service by choosing Tedesco Auto Body.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
228 reviews
5 stars
215
4 stars3
3 stars3
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff, highlighting their clear communication and willingness to go above and beyond.
Quality of Work
The repair work received high marks for being thorough and meticulous, with many customers noting that their vehicles looked as good as new after service.
Transparency
Customers appreciated the transparent process, including regular updates on repair status and honest assessments of necessary work, which contributed to a stress-free experience.
Efficiency
Many reviews mentioned the quick turnaround times for repairs, with several customers expressing satisfaction with how promptly their vehicles were serviced.
Trustworthiness
The shop was frequently described as reliable and honest, with customers feeling confident in the integrity of the services provided.
- AJAnja Jancke-SouhrOct 17, 20255.0Excellent service!
- HLHunter LeclairOct 14, 20255.0The front office is very transparent and offered to replace my headlight bulb (turned out I didn’t even need a new one, just screwed back in). No upsell or unnecessary charges.
- FAFadel AlbrashiSep 30, 20255.0Best shop and best service. Seven stars in my opinion. I must say, I am impressed by the results. The shop took their time fixing my Rivian R1S and after they completed the job, the car looks brand new. I highly recommend them if you need any type of body work. Great job Tedesco Auto body. And special thanks to Gabriel.
- MAMark AlexSep 26, 20255.0I was referred to Tedesco and I’m glad I followed through. Nothing but excellent service! Quick, transparent and seamless process. I was being updated every few days about my Tesla M3. They fixed and cleaned it thoroughly before handing it off to me.
- LGLydia GuoSep 19, 20255.0Very positive experience with Tedesco. I don't see many mechanics have status updates automated by texts but they do. Clear communication. My car was fixed and cleaned up before turned over to me.
Frequently Asked Questions About Tedesco Auto Body
Do I need more than one estimate?
No, it is up to you to decide how many estimates you would like and if you want to discuss the repairs with more than one shop. If you have selected a shop, have your insurance company deal directly with them.
Is there a fee for an estimate?
We offer free estimates. Come by Tedesco Auto Body anytime during our normal hours, and we will be pleased to provide you with an estimate. or you can begin the estimate process with our free mobile estimating tool by clicking here.
Can I have my vehicle repaired at the shop of my choice?
Yes, it is your responsibility, and your right, to choose who will repair your vehicle. Also, if you cannot decide on a repair facility, your insurance company can recommend a repair shop. Many insurance companies offer Direct Repair Programs that take the hassle out of the claim process and provide for quicker repairs.
Do you do custom paintwork?
We work with several noted pinstripers and artists and can customize your vehicle to your specifications.
How can I get a rental car?
If you need a rental car, we can help you make the necessary arrangements.
Will my insurance company pay for a rental?
Yes, if you have rental coverage. Also check with your agent or insurance company to see how much of the rental is covered; some policies pay the full amount, some will only pay a percentage. If the claim is a liability claim (the accident was not your fault), the full amount will be covered.
Do you have night drop-off?
We offer a night drop 7 days a week. Drop a note into our night drop key box containing a key and vehicle information along with copy of estimate. An estimate and authorization must be made prior to drop off.
Where do I get a claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.
Is there a warranty on the repairs to my vehicle?
Yes. We guarantee all of our repairs with a written Limited Lifetime Warranty.
How will I know when my repair is complete?
Our main objective is to fix your vehicle quickly and provide quality service at the same time. Vehicle repair time is dependant on the extent of the damage. You will be notified by phone when your vehicle is ready to be picked up. Please call or e-mail your advisor during the repair process if you have questions or concerns.
What is subrogation?
Subrogation is the process by which your insurance company pays for the repairs to your vehicle, and is obligated to collect from another insurer or party. Your collision coverage will require you to pay your deductible, which may be refunded once the other party pays.
The other insurance company says my car is a total loss. What do they mean?
The cost of repairs plus the value of the vehicle in damaged condition (salvage value) – is greater than the actual cash value (ACV) of the vehicle prior to the accident.
What if I want to keep my vehicle after it is totaled?
You have the right to retain ownership of the vehicle, but the amount of the settlement may be reduced by the salvage value.
What type of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, bank checks, and cash for payment.
Who do I pay my deductible to?
It will be your responsibility to pay Tedesco Auto Body in full when you pick up your vehicle.
Can the shop help bury my deductible?
No. When you purchased your insurance policy, you signed a contract saying you will pay the first amount of the claim up to your deductible. Repairers should not be asked to hide the deductible. That practice would constitute fraud by both the shop and consumer. The penalties for insurance fraud are severe. If a shop offers to save your deductible, they are absorbing that at your cost. They are not doing the said repairs in order to make up for your deductible. This could lead to unsafe and unsatisfactory repairs which will ultimately cost you at some point.
How is the Actual Cash Value (ACV) determined?
The insurance company will assign an appraiser to inspect the vehicle to determine its condition prior to the accident, or in some instances allow the repairer to make the determination. They may use a vehicle evaluation service or the newspaper to determine pre-accident value. The owner should also determine the value independently.
Is the Actual Cash Value (ACV) negotiable?
Sometimes. If you feel the ACV offered by the insurance company is too low, then you are obligated to prove this either through documented receipts of vehicle enhancement or written statements by qualified experts to determine the proper value.
When can I wash my vehicle?
You can wash the vehicle immediately. Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth, sponge, or mitt.
Always use clean fresh water.
Wash your vehicle in the shade.
Do not use a commercial brush car wash. Stiff brushes or sponges could mar the finish and damage the surface.
When can I wax my vehicle?
Do not wax or polish the vehicle in the first 90 days. This will allow the finish to cure completely. After the first 90 days keep a coat of polish or wax on the vehicle. This will help keep your finish looking new
Recommendations and precautions for your newly painted vehicle.
Do not “dry wipe” your vehicle. Dry wiping can scratch the finish.
Avoid parking under trees and utility lines which are likely to attract birds.
Bird droppings have a high acid content and will damage a freshly painted surface.
Also, tree sap can mar or spot a freshly painted surface.
Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish.
Do not scrape ice or snow from the newly painted surface. Scrapers can act like a paint scraper on a newly painted finish.
Do I need more than one estimate for repairs at Tedesco Auto Body?
No, you can decide how many estimates you want. If you have chosen Tedesco Auto Body, have your insurance communicate directly with them.
Is there a charge for vehicle repair estimates?
Tedesco Auto Body offers free estimates during normal business hours, and you can also use their free mobile estimating tool online.
Can I choose Tedesco Auto Body for my vehicle repairs?
Yes, you have the right to choose Tedesco Auto Body or any repair shop you prefer. Insurance companies may also recommend shops or use Direct Repair Programs for quicker repairs.
Does Tedesco Auto Body offer custom paintwork?
Yes, they work with skilled pinstripers and artists to customize the vehicle to your specifications.
What rental car assistance does Tedesco Auto Body provide?
They can help arrange rental cars if you need one during your vehicle repair.
What are the payment options accepted at Tedesco Auto Body?
They accept American Express, Apple Pay, cash, check, Discover, financing, MasterCard, PayPal, traveler's checks, and Visa.
Does Tedesco Auto Body provide a warranty on vehicle repairs?
Yes, all repairs come with a written Limited Lifetime Warranty including metalwork, paint, stripes, and decals.
What are the regular business hours at Tedesco Auto Body?
Monday through Thursday: 8 AM to 5 PM, Friday: 7 AM to 4 PM, and Saturday by appointment. Closed on Sundays.
Which nearby auto repair centers can I consider besides Tedesco Auto Body?
Nearby you can find Rosedale Auto Center, New Rochelle Auto Care Inc, Mtech Motorsports, and O'Keefe's Service Center for additional automotive repair services.
Are there convenient dining options near Tedesco Auto Body while my vehicle is being serviced?
Yes, nearby eateries include Taco Bell, McDonald's, Pizza Hut, and Starbucks, perfect for grabbing a meal or coffee during your visit.
Where can I find fueling stations close to Tedesco Auto Body?
Citgo, Sunoco, and New Rochelle APlus at Sunoco gas stations are near the shop to refuel your vehicle.