Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to poor customer experiences.
Store Management
Management practices were called into question, with reports of unprofessional behavior from some managers and inconsistent service quality.
Product Availability
Customers generally found the store stocked with necessary parts, but there were complaints about incorrect items being provided.
Installation Services
While some customers appreciated the assistance with installations, others reported long wait times and unhelpful staff during these services.