Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone New Rochelle #2966 in New Rochelle, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Rochelle, NY or call us at (914) 632-3201.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
550 reviews
5 stars
279
4 stars
118
3 stars
60
2 stars
20
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to poor customer experiences.
Store Management
Management practices were called into question, with reports of unprofessional behavior from some managers and inconsistent service.
Product Availability
Customers generally found the store stocked with the parts they needed, although there were complaints about incorrect items being provided.
Overall Experience
While some customers had positive experiences and praised specific employees, many expressed dissatisfaction with the overall service quality and staff attitudes.
- SOSandra OcasioOct 8, 20255.0Visited during early evening of Wednesday, 10/6/25 to check engine oil, and inspect engine noise. We were attended by Anthony Vasquez who expeditiously helped us arrive at possible problems and solution to our vehicle's symptoms; after adding a quart of oil and conducting an electronic analysis, we determined a visit to the Subaru mechanic is warranted. Mr. Vazquez was polite and eager to assist us; he demonstrated efficiency and professionalism all the while maintaining an upbeat energetic attitude. Thank you for your help Mr. Vazquez
- HWHeat WaveOct 5, 20251.0Early Saturday morning, I went in to request a simple refund and the woman at the counter acted like helping me was an inconvenience. She seemed irritated and made the whole interaction uncomfortable. On another visit, I asked a male employee for help finding clips for my car, and he had no idea what I was talking about or how to check. Instead of asking another associate or looking it up, he just shrugged it off. I expect better knowledge and basic courtesy from a store that’s supposed to specialize in auto parts. Both visits left a bad impression. AutoZone really needs to retrain staff on professionalism and product awareness at this location.
- JGJohnny GoldOct 3, 20255.0The Sales person was very professional, pleasant, and helpful. Great encounter. Well done..🙂🙏🏾
- SJsyed jameelOct 2, 20251.0Change the staff they don’t know how to deal with customers A Very bad experience today they have given wrong products and blaming customers and over charging
- MTMohammed TahaOct 2, 20251.0Very poor customer service the lady with specs on the cash counter is very rude & giving the customer the incorrect information. They lie.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in New Rochelle?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in New Rochelle?
It is located at 788 Main St, New Rochelle, NY 10805, USA.
What automotive brands does AutoZone New Rochelle carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone New Rochelle offer in-store pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services for customer convenience.
How can I contact AutoZone Auto Parts in New Rochelle?
You can call them at (914) 632-3201 or email customer.service@autozone.com.
What types of automotive products does AutoZone in New Rochelle sell?
They sell auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Are there nearby dining options to AutoZone Auto Parts on 788 Main St?
Yes, you can visit Pizzeria La Rosa, Matthew Digesu, or Joserg Pizza if you want some pizza nearby, or Dunkin' for coffee and donuts.
What other automotive services are available near AutoZone New Rochelle?
Nearby automotive services include NAPA Auto Parts - Mam Co Inc, Generations Auto Body Inc., Liras Upholstery, and Everett Collision and Autobody.
Are there convenient nearby locations for shipping or financial services near AutoZone?
Yes, you can find UPS Access Point location for shipping, Bank of America ATM for banking, and Western Union for money transfer services nearby.
Does AutoZone Auto Parts offer curbside pickup or in-store shopping?
Yes, AutoZone offers curbside pickup and in-store shopping options to meet different customer preferences.