Mavis Discount Tire

4.7
2096 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in New Hyde Park .

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Discount Tire
2107 Jericho Turnpike, New Hyde Park, NY
11040, United States

Hours

Reviews

4.7
2,096 reviews
5 stars
1,902
4 stars
70
3 stars
10
2 stars
8
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Nigel and Bradley for their helpfulness and professionalism.

Efficiency

Many customers appreciated the quick service and ability to accommodate last-minute appointments, although some noted longer wait times on occasion.

Quality of Work

While most feedback was positive regarding the quality of service, there were a few complaints about poor workmanship and unexpected charges.

Staff Knowledge

Customers frequently mentioned the staff's knowledge and ability to provide clear explanations about services and recommendations.
  • JF
    Jesse Fredericks
    5 days ago
    5.0
    Nigel, and Joshua Really gave me the best Customer service i could ask for. Ran into some problems when picking up my car and they came in clutch. Never have i ever had a problem with this place, always 100% transparency.
  • AT
    Adam Tremblay
    Jan 4, 2026
    5.0
    Great service. Easy patch. Surprisingly low price. Did take a while but all good in the end.
  • MF
    Meg Finney
    Dec 21, 2025
    5.0
    Quick service. Didn’t try to upsell anything. Really appreciated Nigel fitting me in for a last minute appointment quickly.
  • JD
    James Daw
    Dec 17, 2025
    5.0
    I was able to get a quick unscheduled timeslot. I needed a new tire and it was available and mounted promptly. And the price was right. I have been a customer for several years and they have always been great.
  • VS
    Vincent Siegfried
    Dec 10, 2025
    3.0
    I think Mavis prices are competitive with all the other chains, and I think Customer Service is above average. Nigel up front was friendly, informative and communicated clearly. I had a 9 AM appointment, when I arrived Nigel explained that when you put in your order on the website and it says same day availability of tires, that does not mean the tire is already at the store (the web site does not clearly explain this). I would have had to wait hours for the tire I chose to get to the store. So I worked with Nigel to choose another tire that they had on hand, and he was very helpful in choosing the tires. When I got there there was one other car in the bays, and no one in the waiting room. I was done with the transaction about 9:15, but it took me an hour and 45 minutes more to get my car back. If they were busy, that might be OK, but there was only one other person there. I glanced in the engine bay multiple times but to be honest I could not fully see my car so I could not tell whether they were working on it or not. I did see one or two techs sitting nearer to me in the shop, scanning their phones. Seems like even if they are not busy, they assign one tech to the car and that's it, and I just happened to get the slowest one? Not sure, but 1:45 is a long time to wait in a tire shop for your car. The work seems to have been done properly, including putting my mini spare back into position. My only issue is the time it took.

Frequently Asked Questions About Mavis Discount Tire

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.