Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Monticello, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Monticello location today.
Location
Hours
Reviews
4.1
343 reviews
5 stars
218
4 stars
47
3 stars
25
2 stars5
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Dre, Rolando, and Danielle.
Reliability
Customers reported high reliability in vehicle availability and the overall rental process, although some experienced issues with vehicle maintenance.
Reservation Issues
Several customers faced problems with reservations not being honored or cars not being available despite having confirmed bookings.
Vehicle Condition
There were complaints about the condition of some vehicles, including issues with maintenance and cleanliness.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and management, indicating inconsistency in service quality.
- BBBrianna Bryan6 days ago5.0Dre at Enterprise provided excellent service. He was very thorough in explaining everything to me and made sure I understood the entire process. He was also very nice, patient, and understanding, which made the experience smooth and stress-free. I truly appreciate his professionalism and helpfulness.
- DFDennis FarrellJan 6, 20265.0Rented from Enterprise many times always have an amazing experience. Very prompt and professional.
- AAAmyJan 5, 20265.0Phenomenal crew at this location!! Excellent service all around.
- DSDebbie SmithDec 18, 20255.0So glad to have an enterprise like this one so close to home. The customer service we received every time we went to this location has been 10 out of 10. The manager Dre, goes above and beyond his job to make every customer feel heard and helped. I would highly recommend this car rental location.
- CSChristine SDec 13, 20255.0Great service fast
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Monticello, NY?
Enterprise Rent-A-Car in Monticello offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.
Where is Enterprise Rent-A-Car located in Monticello?
Enterprise Rent-A-Car is located at 79 State Rt 17B, Monticello, NY 12701.
What are the operating hours for Enterprise Rent-A-Car in Monticello?
The Monticello location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Monticello?
You can reserve your rental car online at their website or visit http://enterprise.com/reserve to book quickly and easily.
What payment options does Enterprise Rent-A-Car in Monticello accept?
They accept AMERICANEXPRESS, CHECK, DISCOVER, MASTERCARD, and VISA as payment methods.
Does Enterprise Rent-A-Car in Monticello offer any discounts for active military personnel?
Yes, this location provides discounts for active military members.
What nearby gas stations can I visit when renting a car from Enterprise in Monticello?
Nearby gas stations include Monticello Premium Gas Inc, Mobil, Exxon & Mobil Stations, and CITGO for your fueling needs.
Are there dining options close to Enterprise Rent-A-Car in Monticello?
Yes, you can find several nearby dining options such as Colosseo Family Restaurant & Pizzeria, Tilly's Diner, Subway, and Dunkin'.
What accommodations are near Enterprise Rent-A-Car in Monticello for travelers?
Nearby accommodations include hotels like Best Western Monticello, as well as landmarks such as Sullivan Regency and Horizons At Monticello LLC.
Is Enterprise Rent-A-Car Monticello accessible for airport pickups?
Yes, Enterprise offers airport pick-up services at their Monticello location for your convenience.