Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone State Route42 in Monticello, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Monticello, NY or call us at (845) 791-6009.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store was well-stocked and had the parts they needed, often ready for pickup the next day.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with specific staff members or issues with service quality.
Store Cleanliness
The store was described as clean and organized, contributing to a pleasant shopping experience.
Emergency Assistance
Several reviews highlighted the staff's willingness to help in urgent situations, providing quick solutions and support.
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Sarah Tripido
Oct 30, 2025
5.0
Charles helped me out here and installed my battery for my car in like 15m.. Which I would have missed my sister's wedding if I hadn't gotten a battery!!! I am SO grateful. And the staff were so kind. Charles was awesome, SHOUTOUT TO YOU CHARLES, THANK YOU!
SS
Stephen Schrader
Aug 30, 2025
5.0
These folks are awesome. Anytime I need help they are always there. Thank you for great customer care.
SS
SKETCH
Aug 22, 2025
5.0
John helped me out giving me advice on brake pads and new rotors. Even when a mistake happened and I got the wrong set of pads I was able to return them with no issue!
JM
Jeremiah Meachum
Aug 8, 2025
5.0
I called AutoZone in a bind spoke with Jordan who went out of his way to drive to Middletown to pick up two strut bolts and then drop them off at my home where I was stranded. awesome service !
CC
Christina Cellini
Jul 27, 2025
5.0
I don’t even know where to start. We were on hour SEVEN of needing help when we finally got our car to AutoZone in Monticello. Darren and his manager were a bigger help than the guy our insurance company sent with “roadside assistance”- helpful hint: don’t ever let something with your battery happen on a Sunday!! The terminal post on our battery had come loose at some point and the acid was obviously spraying for quite awhile. As busy as the store was, they made sure we were helped along with everyone else who came in and with a smile on their faces the whole time. Darren helped us get a new battery in and off we went. Without going into too much detail, it was a saga i don’t want to EVER have again, but if we had to do it, this would be the place we’d start. Literally couldn’t have done it without you guys!!!