Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Middletown.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
440 reviews
5 stars
280
4 stars
73
3 stars
20
2 stars
10
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Collin, Gavin, and Keke.
Efficiency
Several reviews highlighted the quick service and efficiency of the oil change process, with many customers appreciating the fast turnaround times.
Quality Issues
There were multiple complaints regarding poor service quality, including improper oil changes that led to leaks and damage, as well as unprofessional behavior from some staff.
Upselling Concerns
Some customers expressed frustration over aggressive upselling tactics, particularly towards women, which detracted from their overall experience.
Inconsistent Experiences
While many customers reported positive experiences, others noted long wait times and inconsistent service quality, suggesting variability in staff performance.
- JOJon ONov 13, 20252.0I encountered a female Hispanic employee who displayed a noticeably rude and unprofessional attitude. There was no proper greeting—she only mumbled under her breath while speaking about the customer, and it was clear enough that I could read her lips. Her demeanor was disgruntled, dismissive, and completely unacceptable. Based on her behavior, it seems she may already have a reputation for being rude. This kind of conduct reflects poorly on the business and needs to be addressed.
- BABria ANov 4, 20255.0Collin was awesome! Very personable, kind and explained everything to me clearly from start to finish.
- MRMar RoutsonOct 31, 20255.0The whole experience was quick, thorough, efficient, friendly, and professional!! I will go every time from now on rather than to the dealership. I love that I sit in my car and can watch. I was pleased to be able to use a coupon, nice bonus!!
- MTMegan TennermannOct 18, 20255.0Julio and Keke were great. Super efficient, explained everything and didn’t try to upsell me on unnecessary services. I appreciate that.
- LLLars Elling LundeOct 11, 20255.0Super pleasant, efficient and knowledgeable crew. I have been getting my truck serviced by these folks for years.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Middletown offer?
Valvoline Instant Oil Change offers quick, easy, and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
What are the operating hours for Valvoline Instant Oil Change in Middletown?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM. The location is closed on some holidays such as November 27, 2025, and December 25, 2025.
Do I need to make an appointment for an oil change at Valvoline Instant Oil Change?
No, Valvoline Instant Oil Change does not require appointments; you can just walk in for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Middletown?
It is located at 289 Dolson Avenue, Middletown, NY 10940, USA.
How long does a typical oil change take at Valvoline Instant Oil Change?
A typical oil change takes about 15 minutes and you can stay in your car during the process.
Are there automotive-related businesses near Valvoline Instant Oil Change in Middletown?
Yes, there are several nearby automotive businesses including W.S. Healey Chevrolet, Healey Bros Automotive, Prestige Lexus of Middletown Service Center, and Johnstons Subaru, providing options for car dealers, automotive repair, and parts.
Are there convenient food options near Valvoline Instant Oil Change for customers to visit before or after service?
Yes, customers can visit Dunkin Donuts for coffee and breakfast, or Dairy Queen Grill and Chill for fast food and ice cream, both located nearby for a quick meal or treat.
Is there a nearby gas station where customers can fuel their vehicles when visiting Valvoline in Middletown?
Yes, QuickChek, Shell, and Gulf Oil gas stations are located nearby, offering convenience for fueling your vehicle when servicing your car at Valvoline.
Does Valvoline Instant Oil Change participate in any franchise or participant programs?
Yes, this location is labeled as a Franchise and Participant, ensuring trusted service and brand standards.