Valvoline Instant Oil Change

Reviews

• TW

  Tricia Webb

  1 day ago
  5.0
  Arthur is amazing he made sure to give me details on everything he was doing when I was doing my oil change. He recommended things that I needed it for the car overall an amazing experience with him and the other guys that were there.
• EB

  Elizabeth Brown

  3 days ago
  5.0
  Middletown ny route 211 awesome service. Johnny, Greg and Elijah are top notch workers! wonderful. Oil change cabin filter change and inspection. Quick service and efficient!
• AW

  Adreanna Williams

  5 days ago
  5.0
  I went in for a oil change. The customer service was great. They got me rite in oil changes wipers changes. I was there less than 30 minutes. That was my 2nd time there I usually go to the one in kingston but either place is great . I would recommend this one in middletown if you are in the area 😀. Thanks ill be back again.
• NR

  Noah Ruiz

  6 days ago
  5.0
  Elijah and Mason were very kind and walked me through all that was done during the process. Addressed any concerns I had and handled my oil change swiftly. Great teamwork.
• TF

  Tiffany Finn

  Feb 6, 2026
  1.0
  I had a deeply gutting experience with Valvoline after my engine blew on my 2021 Hyundai Palisade just 17 miles after service. District Manager Brian Yannotta dismissed clear evidence, including videos and witness accounts, and accused everyone of lying, even my tow truck driver. He offered to cover only 50% of the engine replacement costs, which felt inadequate given his unprofessional demeanor and refusal to listen. Despite his 25 years of experience, Brian escalated the situation instead of de-escalating it. He questioned my intelligence and made baseless accusations, blaming the engine failure on a minor coolant leak while ignoring the broken rubber seal on the oil filter. His poor investigation was evident when he contradicted himself over the state of my oil, failing to acknowledge that his team recommended an engine flush due to the oil being old. Throughout our conversations, he never allowed me to fully explain my side, making it clear that his preconceived notions clouded his judgment. I was forced to fight for the chance to speak, and he ultimately blamed my engine failure on factors that didn't align with the timeline. I was offered a 50% contribution to the engine replacement but declined, as I believe Valvoline should be fully accountable for the situation. Brian's refusal to admit any fault and his combative attitude are unacceptable. I plan to escalate this matter, not for financial gain but to hold them accountable. I will be reporting this to the relevant authorities and sharing my experience publicly. Valvoline needs to do better. I won’t rest until justice is served.

Frequently Asked Questions About Valvoline Instant Oil Change