Safelite AutoGlass

4.5
244 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Middletown area, turn to Safelite AutoGlass . Those in central Middletown or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 500 N Galleria Dr, Safelite AutoGlass Middletown repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
500 N Galleria Dr, Middletown, NY
10941, United States

Hours

Reviews

4.5
244 reviews
5 stars
198
4 stars
13
3 stars
7
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some praised the professionalism of technicians, others reported poor experiences with front desk staff and scheduling issues.

Technician Performance

Technicians received high praise for their professionalism, efficiency, and quality of work, with many customers expressing satisfaction with the repairs.

Appointment Scheduling

Customers experienced significant frustration with appointment scheduling, including multiple rescheduling and lack of communication regarding delays.

Overall Experience

Many customers reported positive experiences overall, highlighting ease of service and quick turnaround times, though some had negative experiences that impacted their perception.
  • CD
    concetta denisi
    2 days ago
    5.0
    Every employee was friendly and helpful. My windshield was replaced in a timely manner and it looks like it did when I first purchased the truck! Highly recommend!
  • PP
    Patricia Peck
    4 days ago
    5.0
    Just an overall great experience.I didn't have to go out of my way.I didn't have to waste any of my time.They came to me.It was just very convenient.I'm very satisfied
  • JR
    Janet Ronan
    Nov 16, 2025
    5.0
    I’ve had my windshield replaced several times and each time the result is flawless. It also is done quickly.
  • CC
    Cassandra Colon
    Nov 6, 2025
    5.0
    They did amazing job and I didn't have to do anything and did have to stay home I when out did what I had to by time I was back he was done and I payed him and when bout my day.
  • BR
    Brooke Rings
    Oct 22, 2025
    1.0
    What a total scam and false advertising. Unless I got a technician who was lazy and just didn’t want to do his job I don’t know, but it was a total waste of money and my time. Had two chips in my windshield, one of which turned into a crack about 4 inches long. No worries right? Because safelite’s WEBSITE states that a crack can be repaired as long as it’s LESS than 6 inches. My crack is less than that. So I made the appointment, paid for it and waited for my Monday appointment to roll around only for the tech to come and tell me that because it’s larger than a silver dollar, it can’t be fixed and I would need a replacement which would be another $260 on top of what I already paid. Sounds like a scam to get more money right? Yeah. So don’t advertise that you can fix something when you can’t. Im getting my money back and they won’t get another cent out of me.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Middletown provide?

Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, power window repair, and windshield wiper replacement among other services.

Where is Safelite AutoGlass located in Middletown, NY?

Safelite AutoGlass is located at 500 N Galleria Dr, Middletown, NY 10941, USA.