Monro Auto Service and Tire Centers

4.1
343 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
173 Dolson Avenue, Middletown, NY
10940, United States

Hours

Reviews

4.1
343 reviews
5 stars
236
4 stars
28
3 stars
12
2 stars
5
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting the new manager Joe for his exceptional service.

Service Efficiency

Customers frequently noted quick and efficient service, with many reporting timely completion of inspections and repairs.

Mixed Experiences

While many reviews were positive, there were significant complaints about poor service, including issues with appointments, rude staff, and perceived dishonesty regarding repairs.

Honesty and Transparency

Several customers expressed concerns about being upsold unnecessary services or receiving inaccurate assessments of their vehicle's condition.
  • SS
    Sarah
    1 day ago
    5.0
    Fantastic customer service by Peter. Mavis discount tire said they couldn't do my aliment on my jeep. But these guys here knew what do. 5 stars
  • BV
    Bill Valentino
    3 days ago
    5.0
    My tech, Peter, was personable yet professional; he was attentive to my particular situation: called me prior to work needed for explanation and price, and then again, when completed: expeditiously
  • PP
    P
    3 days ago
    5.0
    I stopped coming to this place a while ago because of management. I happen to get a flat tire today and this was my only option. What can I say the new manager Peter made It’s so much less stressful had my tire repaired in 10 minutes. I will be coming back in the future.
  • GG
    George Gorman
    Jan 4, 2026
    1.0
    Went there today sunday jan 4th store was closed lights off doors locked as i peeked in i seen the front assistant Manager sitting on his phone with his head down and another technician in the back i peeked in the garage doors and seen a tv playing after seeing that i didnt even want to bring my car in i pulled right out do not recommend all i needed was a simple tire plug and couldnt even get that sadly heavily do not recommend also know from a friend who went there for front control arms and they ended up breaking his sway bar link and made him pay for there mistake not a good shop overall
  • CS
    Cory Simpson
    Jan 4, 2026
    5.0
    Service is 10/10, staff were very considerate and helpful with getting my tire changed out. I would definitely recommend this place before any other!

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in Middletown offer?

Monro Auto Service and Tire Centers offers comprehensive auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, check engine services, roadside assistance, towing, and tire changes with top brands like Goodyear and Cooper.

Where is Monro Auto Service and Tire Centers located in Middletown, NY?

It is located at 173 Dolson Avenue, Middletown, NY 10940, United States.