Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Middletown, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rte. 211 location today.
Location
Hours
Reviews
4.1
427 reviews
5 stars
282
4 stars
36
3 stars
27
2 stars
16
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Aiden and Chris.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including reservations not being honored and receiving different vehicles than expected.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including rude staff and unresolved complaints.
Cleanliness and Condition
Customers generally noted that vehicles were clean and well-maintained, although there were some complaints about receiving dirty or poorly maintained cars.
Communication Issues
Multiple reviews indicated problems with communication, including misinformation about insurance requirements and lack of follow-up on complaints.
- AGArmando GustaboJan 3, 20265.0This place is incredibly efficient and truly amazing, and I honestly cannot say enough good things about them. The reason I originally started using them was after I hit a deer while taking my ex-wife’s daughter to the airport, which unfortunately resulted in an accident and required me to get a rental vehicle. I went through them with Allstate, and from start to finish they were absolutely phenomenal, so much so that when it came time for my trip to Disney World, I didn’t even hesitate to use them again for my drive from New York. Once again, they exceeded my expectations. While they may be a bit higher priced than some other rental companies like Budget, which I assume may also have to do with me using Chime, it is still worth every single penny because the service is outstanding. They are friendly, professional, straight to the point, and they truly try to get you in and out with no hassle at all. I absolutely love the Enterprise location here in Middletown, New York. I can’t speak for other locations, but this one is run exceptionally well. The manager clearly knows exactly what he’s doing, and the employees are all incredibly kind and helpful. Five stars across the board without hesitation. This location is absolutely superb.
- JDJane DonaJan 2, 20265.0Aiden at Enterprise Car Rental went truly above and beyond. I realized at the last minute that I needed to run home and grab my bank card, and even though it was past closing time, he waited for me so I could still get a car for the holiday weekend. That level of kindness, patience, and dedication is rare. Aiden made what could have been a stressful situation completely smooth, and I’m incredibly grateful. Exceptional customer service—Enterprise is lucky to have him!
- BSBrian SpencerDec 27, 20253.0Standard SUV was reserved but was not available so I ended up in a sedan. The people working the counter were 5-star.
- RDrobert DreherDec 26, 20255.0Very friendly place. Employees are very courteous. Good prices vehicle was in stock. Highly recommend the place.
- HDHugh DavisDec 19, 20255.0very fast and friendly service....with both rental and return
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Middletown, NY?
Enterprise Rent-A-Car is located at 265 Route 211 E, Middletown, NY 10940.
What types of vehicles does Enterprise Rent-A-Car in Middletown offer?
They offer a wide range of vehicles including car rentals, van rentals, luxury car rentals, and truck rentals.
What are the operating hours for Enterprise Rent-A-Car in Middletown?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Middletown?
You can reserve a rental car online at their website or directly visit their reservation link to book.
What payment options are accepted at Enterprise Rent-A-Car Middletown?
They accept American Express, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Middletown offer any special discounts?
Yes, they offer discounts for active military personnel.
What languages are supported at Enterprise Rent-A-Car Middletown?
They provide services in English.
Which nearby restaurants can I visit before or after renting a car at Enterprise in Middletown?
Nearby dining options include Pimiento Latin American Restaurant, New China, El Tapatio, Arby's, Burger King, Popeyes® Louisiana Kitchen, Asian 211 Bistro, Planet Wings, and Pizza E Birra.
Are there any nearby automotive services close to Enterprise Rent-A-Car in Middletown?
Yes, nearby automotive services include Creative Car Crafts for auto repair and Middletown Professional Car Wash & Quick Lube for car washing and oil changes.
What local businesses near Enterprise Rent-A-Car in Middletown could be useful during my visit?
Nearby useful businesses include Metro by T-Mobile for mobile services, Assurance Abstract & Title Services for real estate and insurance, and Citizens bank for financial services.