AutoZone Auto Parts

Reviews

• AM

  Andre Mcfarlane

  Feb 17, 2026
  5.0
  Alexis and Frantz went above and beyond to ensure I got what I needed. They were patient and understanding and took their time to ensure my needs were met. They stayed past closing and made sure I got all the parts I needed before I left the store. Thank you Alexis and Frantz for your excellent customer service and dedication to customer like myself.
• TC

  Tomas Castrejon

  Feb 11, 2026
  1.0
  The lady on the front the one with glasses seems to be the same one everyone talks about. She wasn't just rude but nasty, she was texting on the phone while I was asking her questions the ones she didn't even answered. I hope the owner of this establishment pays attention to who is taking his business down.
• LS

  Luis Santos

  Feb 9, 2026
  1.0
  I don't usually do this, but I've been to this place several times before and they've always treated me well and been very friendly. However, today, unfortunately, I encountered a Latina woman whom I asked for help in Spanish. She responded in such a rude way, saying she didn't speak Spanish. As I said, I've been there before and they've always assisted me in Spanish, and I've never been spoken to in the way this woman treated me.
• DD

  D

  Jan 28, 2026
  5.0
  Im not one to leave reviews often but I just have to after shopping at this autozone in Middletown NY. Not only was Stephanie at desk very helpful but Brandon went beyond & is such a decent human I have to commend him. I observed him being extremely kind and helpful to an older having some difficulties in the parking lot. she was so thankful. he sent her on her way & when i thanked him for his humanity, he replied he didnt understand why people just couldnt be nice to each other. gotta love him. good for business but even better good for humanity. ill bring all my shopping there and im telling all my friends.
• AS

  Alicia Solomon

  Jan 22, 2026
  5.0
  I had a great experience getting my battery issue fixed at the Auto zone on 211 in Middletown. Brandon, the regional manager, was super helpful and informative of the poor job Mavis did 2-3 years ago with replacing my battery and damaging the battery terminal. I’m sure if they could have replaced it himself at AutoZone, that he would have right then and there. Super appreciative! This location will now be my go to from now on. Thank you!!