Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Route 211 East in Middletown, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Middletown, NY or call us at (845) 342-5886.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
578 reviews
5 stars
330
4 stars
120
3 stars
66
2 stars
23
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Emmanuel, Aleksis, and Kay for their exceptional service.
Staff Knowledge
While some reviews noted a lack of knowledge among certain employees, many customers appreciated the expertise and assistance provided by specific staff members.
Inconsistent Experiences
Feedback varied significantly, with some customers reporting excellent service and others experiencing rude or unprofessional behavior from certain employees.
Product Availability
Several customers expressed frustration with product availability and order fulfillment, indicating issues with delays and incorrect items.
Installation Services
Customers had mixed experiences with installation services, with some praising quick and efficient help, while others reported unprofessional behavior during installations.
- DLD L2 days ago1.0The young lady with the glasses needs to be retrained on her position or let go from the company. Period. Shes going to ruin someone’s car.
- DSD SOct 8, 20254.0This would be a five star review however I felt I was treated very rudely by a young lady with glasses upon my arrival to the location. I was asking if she would check my car battery and immediately she told me it was my starter that was the issue. Again didn’t even test the battery and assumed it was the starter. She wouldn’t even allow me to explain the issue I had, and just dismissed me like I didn’t matter or was just too lazy to even go outside and perform a two minute battery test with the handheld device. Before leaving I asked Xavier, who was outside with another customer, to perform the same test I had requested and he had no problem doing so. Alas it was my battery to which I then returned back inside and purchased a new one. Xavier saved this interaction in your location today. As a long time customer as well as someone who works in a retail environment, Xavier showed what customer service is all about. The other young woman needs to find something else to do with her time because you almost lost a long time customer for good. Thank you Xavier!!
- JDJerry DSep 14, 20255.0I came to this Store to purchase a replacement headlight bulb for my Toyota Matrix. *The sales associate Aleksis V. was absolutely wonderful and so helpful too. She actually helped me install the replacement bulb quickly and efficiently. Aleksis V. is an absolute true asset to your Auto Zone Organization located at 320 Route 211 in Middletown,NY. Please applause her and let her know how much I appreciate her beautiful and pleasant attitude. She made my experience at your auto zone store memorable.
- NNNikki NikkiSep 14, 20255.0I came today for a battery check and Emmanuel Piñeiro ll service was impeccable he knew what he was doing and did it well indeed. This was great service 👏
- JGJocelyne GallagherSep 8, 20255.0Wow! I was so impressed with the service we received here. Brandon and his team changed our battery within minutes. Thank you so much for the amazing service. Highly recommend!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Middletown, NY?
AutoZone Auto Parts in Middletown is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts in Middletown offer in-store pickup and same-day delivery services?
Yes, this location offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on Route 211 East?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
What brands are available at the AutoZone Auto Parts store in Middletown?
The store carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Middletown for customer service?
You can reach customer service at (845) 342-5886 or email customer.service@autozone.com for assistance.
Is there an online option to shop or schedule pickup for AutoZone in Middletown?
Yes, you can shop online or schedule in-store pickup by visiting https://www.autozone.com/landing/page.jsp?name=buy_online_pickup_in_store.
Which nearby places can I visit after shopping at AutoZone Auto Parts?
Nearby, you can visit King Relaxation for spa services, Bliss Nail 211 or CC Nail for beauty treatments, and Smoothie King for a healthy refreshment.
Are there convenient banking or pharmacy options near AutoZone Auto Parts in Middletown?
Yes, nearby there are Hudson Valley Credit Union and Chase for banking, as well as Rite Aid, Walgreens, and neighboRx pharmacy for pharmacy needs.
What dining options are available near the AutoZone on Route 211 East?
You can find restaurants such as Friendly's, Frontera Tacos & Tequila, Franco Di Roma, and Fuddruckers close to AutoZone for a variety of meal choices.
Is there rental or convenience services near AutoZone for additional needs?
Yes, nearby services include U-Haul Moving & Storage for truck rentals, Redbox kiosks for media rentals, and Blue Rhino Propane Exchange for propane supplies.