AutoZone Auto Parts

4.2
238 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dolson Ave in Middletown, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Middletown, NY or call us at (845) 344-6200.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
148 Dolson Ave, Middletown, NY
10940, United States

Hours

Reviews

4.2
238 reviews
5 stars
147
4 stars
45
3 stars
12
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of professionalism.

Product Availability

Customers frequently report issues with product availability, including incorrect stock information and delays in receiving ordered items.

Employee Knowledge

Several reviews highlight knowledgeable staff who provide helpful advice and assistance, although there are instances of employees giving incorrect information.

Installation Services

While some customers appreciate the free installation service, others have reported issues with employees not having the necessary tools or refusing to assist.

Store Management

Management receives both praise for resolving issues and criticism for poor customer interactions, indicating inconsistency in leadership quality.
  • CC
    Chris
    Oct 8, 2025
    1.0
    I haven't had a single pleasant experience shopping here in years. Every single employee at this location is incredibly rude, miserable and lazy. Go somewhere else if you want to be treated reasonably while you spend your hard earned money.
  • LD
    Leosmary Domenech
    Sep 17, 2025
    5.0
    Polite and fast. Found my car had a dead battery on my way out to work. Was able to get in at 7:30am got setup with a new battery at a reasonable price, installation (free), and on my way by around 8am.
  • TD
    Thomas Dunn
    Sep 10, 2025
    1.0
    Went to purchase a new battery, mgr. REFUSED TO honor the warranty on a two year old battery previously purchased and installed at this store. Also refused to install a new battery on our 2013 hyundai santa fe sport even if we purchased it there. The battery is in the open area on the driver's side and very accessible. Lost a sale and a customer .Don't shop here.
  • AL
    Andrew Larrea
    Sep 8, 2025
    5.0
    RJ changed both of my cars’ tail lights when they were out with no problems at all. A great employee and person.
  • KD
    Kimberly Davis
    Jul 18, 2025
    5.0
    Went in for some bolts for under my car, was unsure of the size I needed. Eric helped me with everything, he even helped me install them. Above and beyond exceptional customer service from him! Thank you

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Middletown, NY?

AutoZone Auto Parts in Middletown, NY is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Middletown?

It is located at 148 Dolson Ave, Middletown, NY 10940, USA.