Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dolson Ave in Middletown, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Middletown, NY or call us at (845) 344-6200.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude and unprofessional.
Product Availability
Customers frequently report issues with product availability and incorrect parts being provided, leading to frustration and dissatisfaction.
Staff Knowledge
Some staff members are noted for their expertise and willingness to assist, while others lack training and provide incorrect information.
Store Management
Management is highlighted positively in some instances for resolving issues, but there are also complaints about unprofessional behavior from certain managers.
Installation Services
While some customers appreciate the free installation service, others report that staff lack the necessary tools or willingness to assist with installations.
DC
Donovan Croix
Dec 1, 2025
1.0
Terrible service by a gentleman named Jay. I guess he was having a bad day but he was very unprofessional.
JD
Jodi Doster
Nov 30, 2025
5.0
Went in to pick up an oil cap. It was quick and easy.
CC
Chris
Oct 8, 2025
1.0
I haven't had a single pleasant experience shopping here in years. Every single employee at this location is incredibly rude, miserable and lazy. Go somewhere else if you want to be treated reasonably while you spend your hard earned money.
LD
Leosmary Domenech
Sep 17, 2025
5.0
Polite and fast. Found my car had a dead battery on my way out to work. Was able to get in at 7:30am got setup with a new battery at a reasonable price, installation (free), and on my way by around 8am.
TD
Thomas Dunn
Sep 10, 2025
1.0
Went to purchase a new battery, mgr. REFUSED TO honor the warranty on a two year old battery previously purchased and installed at this store. Also refused to install a new battery on our 2013 hyundai santa fe sport even if we purchased it there. The battery is in the open area on the driver's side and very accessible. Lost a sale and a customer .Don't shop here.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Middletown, NY?
AutoZone Auto Parts in Middletown, NY is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Middletown?
It is located at 148 Dolson Ave, Middletown, NY 10940, USA.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
What brands can I find at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Middletown?
You can call them at (845) 344-6200 or email customer.service@autozone.com.
What nearby restaurants can I visit before or after shopping at AutoZone?
Nearby you can find Burger King, Dunkin' Donuts, Domino's Pizza, Carvel ice cream, International House of Pancakes (IHOP), and Damion Jamaican Restaurant for a variety of meals and snacks.
Are there nearby banks close to AutoZone in Middletown?
Yes, TD Bank locations are nearby if you need banking or financial services during your visit to AutoZone.
What other automotive-related businesses are close to AutoZone?
You can find other AutoZone stores and Mavis Discount Tire for tire and automotive repair services nearby.
Can I find beauty and personal care services near AutoZone?
Yes, Punjabi Unisex Salon is nearby, offering beauty and hair removal services if you want to combine errands or visits.