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Advance Auto Parts

3.7
(282 reviews)

Business Details

6120 Fresh Pond Rd, Middle Village, NY
11379, United States
(718) 366-5030
https://stores.advanceautoparts.com/ny/middle-village/6120-fresh-pond-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 6120 Fresh Pond Rd in Middle Village offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6120 Fresh Pond Rd, Middle Village, NY
11379, United States

Hours

Reviews

3.7
282 reviews
5 stars
141
4 stars
47
3 stars
25
2 stars
12
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others, particularly a manager named Lucy, are criticized for being rude and unprofessional.

Staffing Issues

Many reviews mention a lack of staff, leading to long wait times and poor customer assistance.

Product Availability

Customers frequently report issues with product availability and discrepancies between online orders and in-store stock.

Knowledge and Helpfulness

Some employees are noted for their knowledge and willingness to assist, but this is inconsistent across the store.

Store Management

There are complaints about poor management and leadership, with calls for corporate to address these issues.
  • TT
    Triviality
    Jan 28, 2026
    5.0
    My name is Thomas and I came in buying a g70 jumpstart kit upsolld to me by someone who didn't understand my issue. They charged me on-site and told me to come in later and there would be no issue because the kit was not on site . There was issue. I showed up and the part marked delivered never even existed from the supplier. The gentleman who was working at the time, Kristian, had no fault in this issue, yet solved my issue to 1000% satisfaction. He got me a much cheaper model of jump start kit that applied to the issue, but only after calling person after person. I wish him nothing but the best for the care he put towards me and appreciate people like him in this world
  • XX
    x apologiez x
    Jan 22, 2026
    1.0
    This store has gone downhill fast. Customer assistance isn’t prioritized and not enough workers. The new management this store has are lost can’t find parts, can’t second source parts, can’t cross reference parts. You can walk into the store right now and price changes haven’t been done so you cannot rely on the labels to give you correct prices. The management there are abusing their good employees and little by little they are no longer being seen in the store. Which is a disservice to the customers DIY and Pro. Corporate really needs to look into this before Middle Villages local auto parts store loses more business and mainly from loyal customers.
  • KS
    Katarina Sundqvist
    Nov 12, 2025
    5.0
    The guy with long hair working there goes above and beyond helping you.
  • GP
    george pay
    Oct 14, 2025
    5.0
    Nicest workers I’ve ever experienced in all the auto parts I’ve been to! ✨
  • C
    假蛋糕Fake Cake
    Sep 24, 2025
    2.0
    Why they don't hire more workers... No one was available to do battery check. I ended up went to another shop for it and bought a $200 battery. Losing business because of worker shortage is dumb

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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