Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Middle Country Rd. in Middle Island, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Middle Island, NY or call us at (631) 924-0830.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Staff Knowledge
Several reviews highlighted the staff's knowledge and professionalism, particularly mentioning employees like Chris B and CJ for their expertise.
Wait Times
Customers frequently mentioned long wait times and issues with staffing, indicating that the store may be under-resourced during busy periods.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service and unhelpful staff, suggesting inconsistency in customer experiences.
Store Cleanliness
Some customers noted that the store was clean and well-organized, while others reported it as dirty and unorganized.
ZT
Zach Teeple
Oct 25, 2025
2.0
Long wait time usually. I’ve been here about 30mins still not out the door. Staff members here are great though I think just poorly staffed
MR
Matthew Rumore
Oct 7, 2025
5.0
I'm happy with this store's service and ability every time I go. They are as helpful as they can be, and they will tell you what to do if they can't help directly. Highly recommended.
DD
DaniRose
Sep 29, 2025
5.0
CJ! Store manager!!! Hands down the BEST. He was so helpful with my daughter’s 2000 Jeep Grand Cherokee. He explained everything and made sure we understood what we were looking for. 100 percent worth driving down to see him. Honest people here, not looking to take advantage of us girls if you know what I mean.
SA
Samantha Ayers
Sep 27, 2025
5.0
Chris B and Santo at the middle island Auto Zone are both excellent and personable staff members! I went in there the other day in need of assistance with an odd task and they did not hesitate to help me and went above and beyond with the upmost costumer service. I left there very happy and it is all because of such amazing customer service! THANK YOU SO MUCH YOU GUYS, you are the best!
HP
Heather Pleier
Jun 24, 2025
5.0
This place is great - clean, professional, and helpful.
My check engine light came on, and I went in and the manager CJ read the code and gave me some pointers - no charge.
They also do free battery testing. I tell my friends to go there first.