Advance Auto Parts

4.3
346 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 209 Sunrise Hwy in Merrick offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
209 Sunrise Hwy, Merrick, NY
11566, United States

Hours

Reviews

4.3
346 reviews
5 stars
208
4 stars
81
3 stars
28
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided valuable assistance and advice, enhancing the customer experience.

Store Environment

The store is generally described as clean and organized, but some customers noted issues with staff availability and attentiveness.

Product Availability

Customers appreciated the range of products available, although some reported instances of items being out of stock.
  • CC
    Carolyn
    Jan 4, 2026
    1.0
    I called and spoke to Brian and asked him if he could check something in my car he said, of course I went there. The manager that was so obnoxious only nice to the men who were there but nasty to the women who walked in told me it would be a long wait I waited 30 minutes and then he said something to Brian and my car could not be checked out. Yes, I'm bringing it to the mechanic, but I needed some help And he didn't want to be bothered. I had a problem with them when they first opened and went across the street to Colvin Who were more than accommodating at that time but they will close today on Sunday, but wow, what attitudes in that place never again while I go there I'll go to the place across the street if I have to, but at this point, I'm just going to call my own mechanic and have him check it, but the manager there is something to be desired. I didn't get his name. I think it was Ron or Roger or something like that but Brian made me drive from three towns over to him to check it just wow somebody should do a secret shopping in that place I hope corporate sees this.
  • LS
    Lana Smart
    Dec 31, 2025
    5.0
    Came in this morning for deicer and washer fluid - all staff extremely helpful and professional.
  • VG
    Victor Guerra
    Dec 30, 2025
    1.0
    Siempre q voy a comprar allí hay alguien en el canter q es muy rudo no te trata de ayudar sino de q te bayas del establecimiento es algo mayor talvez no le caigo bien ojala lo pongan en su lugar.
  • LN
    Linda Nicosia
    Dec 16, 2025
    5.0
    Friendly and helpful. Will come again when needed
  • SS
    Support
    Dec 2, 2025
    1.0
    Came to pick up an online order. Instructions clearly stated that I can either provide an ID, order confirmation number, or my e-mail. Unfortunately, the old guy in there already had an attitude and even though I was nice and asked how his day was, he refused to answer me and gave me the cold shoulder. I did not get to pick up my order after driving 20 minutes so I ended up cancelling my order. Never coming back here again. I'd be miserable too if I was working at a place like this at the age of 55.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*