SIXT Rent a Car New York City Battery Park

Reviews

• C7

  Cesar 72

  5 days ago
  5.0
  Sixt Rent a Car en el aeropuerto de Nueva York ofrece una experiencia sobresaliente desde el inicio hasta el final. El proceso de recogida es rápido, eficiente y muy bien organizado, ideal para quienes llegan después de un vuelo largo y buscan un servicio sin complicaciones. El personal de Sixt destaca por su profesionalismo y amabilidad; explican claramente todas las opciones, ofrecen recomendaciones útiles y nunca presionan para agregar servicios innecesarios. La flota está en excelentes condiciones: autos limpios, modernos y con esa sensación premium que caracteriza a Sixt. La devolución del vehículo es igualmente ágil, con un equipo atento que revisa el auto de forma transparente y cierra el proceso en cuestión de minutos. Además, la señalización y logística dentro del aeropuerto facilitan muchísimo la experiencia, incluso para quienes visitan Nueva York por primera vez. En general, Sixt Rent a Car en los aeropuertos de Nueva York combina excelente servicio al cliente, vehículos de calidad y procesos eficientes. Una opción altamente recomendable para moverse por la ciudad y sus alrededores con comodidad y tranquilidad.
• DD

  Damon Drumgold

  Nov 14, 2025
  5.0
  Hands down some of the most engaged and interactive staff I've encountered thus far. Yes I'm naming names. Let's begin with Manager Alief (I hope I spelled it correctly), nuts and bolts management who's not condescending. Managers could be that way towards their staff sometimes. We have Michael and Ricardo also at the desk. Very knowledgeable and engaging.I mean these guys are going to go far. They're polite and super empathetic. Upstairs we have Dom and Jeremy who handles the vehicles, they determine if the car can go back out and yes very engaging, works efficiently as a team and gets you in and out with no delays. Heck they're about to get my business account as well as my associates. Thanks guys...and keep up the good work.
• LR

  Luka Rednjak

  Nov 14, 2025
  5.0
  It was a really friendly and profesional service. Car was almost new, with all safety features in a car, so it was a pleasure to drive around USA. Ricardo was our guy and he did a great job, offered whats best for us, not pushing with anything so 5/5 for him as well. And there was no hidden cost and easy after working hours return car without any hassle. Would rent the same next time visiting USA.
• GG

  Geri

  Nov 13, 2025
  1.0
  This has been the worst rental experience I’ve ever had. EDIT: But now they replied telling me to “send an email,” even though I have already done that six different times. This just shows that they don’t care about their customers at all. They charged my card without any issue when I booked the car, then, when I arrived in person, they suddenly claimed my bank card was “not acceptable.” Because of this, I had to use another card, and they assured me the original payment would be refunded shortly. That was two months ago. Since then, I’ve written to them six times, and they always blame an “IT error” on their side. I still haven’t seen a single forint of my money. To make things worse, they now claim that until this refund is magically processed, they also cannot return the deposit they charged on my second card. This makes absolutely no sense. At this point it feels like they are just trying to steal from me or already have. Completely unacceptable, and I will be filing a police report. Avoid this company at all costs.
• CS

  Christan Seidle

  Nov 4, 2025
  2.0
  The check in process started off great. I booked a small sedan and upon check in was given the option of a "free" upgrade to many different types of SUVs including luxury options. I booked a small car as that was my preference but since one wasn't available I chose a small Mazda crossover and that it would be about 5 mins. The wait wasn't long but within minutes there was a vehicle switcheroo due to "marijuana smell" in the vehicle and we were given a Toyota Camry. None of this bothered me at all, I just needed a vehicle. The most annoying part was that I received an email a day after drop off saying I damaged the vehicle. The damage report they provided to me at check in INCLUDED the damage they are trying to come after me for. Take lots of photos and videos at check in despite their reassurance that they've already done it.

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