Fairway Auto Body

Reviews

• AS

  Areli Skincare

  Jul 3, 2025
  5.0
  I am extremely pleased with the exceptional service provided by Fairway’s customer care team. Anthony and Shawn were incredibly helpful, ensuring my vehicle was in top condition it feels great to drive! What truly stood out was their professionalism and reassurance that I could return for any adjustments or additional service needs. Their dedication to customer satisfaction is commendable. Thank you both for your outstanding support I truly appreciate it!
• WF

  W F

  Aug 12, 2022
  1.0
  AVOID THIS PLACE AT ALL COSTS. This week, my property inside of my vehicle was stolen while at this shop for repairs. I found the entire inside of my car completely filthy when I picked it up. The parts that were replaced were left in my trunk as if it was a garbage!! When I spoke to Daniel (The person whom accepted the car and I received my car back after repairs) the first thing I asked was “do they keep the cars locked when they are unattended” and he informed me “ABSOLUTELY at all times”. I said afterwards, who was in my vehicle? He replied “only the workers”. I mentioned, if that is the case, they must have taken them or your workers simply left my car opened unattended. He thereafter immediately blamed me saying it was my fault, and I must have forgotten and not left these items in the vehicle. No apology, no sense of seeming bothered by this happening. I explained, please do not label me to be that crazy customer as I would not be mentioning this if I was not 100 percent sure I left them in my vehicle at the time of drop off. I assured him the conversation was had with my fiancé about skepticism of leaving these items in the vehicle right at the dropping of my vehicle. I work in customer service myself so I thoroughly can understand dealing with irrational customers who can come off crazy, this was not the case. I left items in my vehicle, trusting them with the idea I’m spending 5+ thousand dollars in repairs they will not want to lose my business and steal my stuff. I asked if a manager would contact me as I was upset and Daniel said a manager “Anthony” would. No call, nothing from any manager but 2 days later Daniel calls me back once again NO apology, just to tell me that he trusts his workers and the car was locked. As previous reviews mention this place holds zero accountability and surely will blame YOU for everything they do wrong. This was referred to me by my insurance company, and the convenience of having a rental car waiting for me at the shop drew me in. I mistakenly didn’t look into the previous customer reviews which could have avoided this disaster situation and the loss of possessions I now have to spend money buying all back.
• CO

  Carolyn Brown Okay

  Nov 15, 2017
  5.0
  Fairway Auto made having an accident a positive experience! They were professional, kind, courteous, fair, responsive and did amazing work! I feel like I have a new car! Found them through Geico Express and am so happy I did. Can't recommend them more highly~
• CT

  Christopher Tine

  Nov 7, 2016
  1.0
  I had the unfortunate experience of having my car worked on here. I was in another accident and went to another body shop and they pointed out the massive number of errors this place made. They got paint all over the inside of my door, door handle, and fog lights. To top it off, now I have to pay for it because my insurance didn't want to cover their mess up.

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