Fairway Auto Body

Reviews

• AS

  Areli Skincare

  Jul 3, 2025
  5.0
  I am extremely pleased with the exceptional service provided by Fairway’s customer care team. Anthony and Shawn were incredibly helpful, ensuring my vehicle was in top condition it feels great to drive! What truly stood out was their professionalism and reassurance that I could return for any adjustments or additional service needs. Their dedication to customer satisfaction is commendable. Thank you both for your outstanding support I truly appreciate it!
• WF

  W F

  Aug 12, 2022
  1.0
  AVOID THIS PLACE AT ALL COSTS. This week, my property inside of my vehicle was stolen while at this shop for repairs. I found the entire inside of my car completely filthy when I picked it up. The parts that were replaced were left in my trunk as if it was a garbage!! When I spoke to Daniel (The person whom accepted the car and I received my car back after repairs) the first thing I asked was “do they keep the cars locked when they are unattended” and he informed me “ABSOLUTELY at all times”. I said afterwards, who was in my vehicle? He replied “only the workers”. I mentioned, if that is the case, they must have taken them or your workers simply left my car opened unattended. He thereafter immediately blamed me saying it was my fault, and I must have forgotten and not left these items in the vehicle. No apology, no sense of seeming bothered by this happening. I explained, please do not label me to be that crazy customer as I would not be mentioning this if I was not 100 percent sure I left them in my vehicle at the time of drop off. I assured him the conversation was had with my fiancé about skepticism of leaving these items in the vehicle right at the dropping of my vehicle. I work in customer service myself so I thoroughly can understand dealing with irrational customers who can come off crazy, this was not the case. I left items in my vehicle, trusting them with the idea I’m spending 5+ thousand dollars in repairs they will not want to lose my business and steal my stuff. I asked if a manager would contact me as I was upset and Daniel said a manager “Anthony” would. No call, nothing from any manager but 2 days later Daniel calls me back once again NO apology, just to tell me that he trusts his workers and the car was locked. As previous reviews mention this place holds zero accountability and surely will blame YOU for everything they do wrong. This was referred to me by my insurance company, and the convenience of having a rental car waiting for me at the shop drew me in. I mistakenly didn’t look into the previous customer reviews which could have avoided this disaster situation and the loss of possessions I now have to spend money buying all back.
• WW

  Willie Wilson

  Oct 1, 2021
  5.0
  It is a tight squeeze
• LF

  LEARNING Can Be Fun

  Nov 3, 2020
  5.0
  I've visited them to get a quote. I feel they are pretty honest. They fixed a car that was hit earlier this year. And now I was hit again in a different location. I guess they will be my go to place for body damage. There is a rental place across the street. I leveled up and got a truck. Everyone that worked there was friendly and nice.
• KM

  Krista Morton

  Jan 28, 2019
  5.0
  This company is highly reputable. Their service delivery is excellent. I would highly recommend this to anybody for any kind of vehicle in terms of their technical mastery of the field.

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