Fairway Auto Body

Reviews

• CR

  Catherine Rogers

  Jan 25, 2023
  5.0
  We have used Fairway 2x in the last year for major body work after two of our cars were damaged in separate hit and runs. Everything was simple in terms of dealing with the shop and the insurance company. Each car looked great afterwards.
• KZ

  kimberly zallo-sullivan

  Oct 22, 2021
  1.0
  This place was referred to me by my insurance company after my catalytic converter was stolen. My car was towed in my presence to the shop. The tow truck driver was very professional and responsible. This shop called me one time, a couple of days in, to ask me permission to go through the interior of my car to reset the computer controls. They ensured me that my car would be put back together- they just wanted to give me a heads up of how they will have to repair it and tell me to ignore the automated text messages bc they were not accurate with the repair timeline. Other than that, I never heard from them. I even had to call to find out if my car was done. Three weeks later, I went to get my car. I paid and they brought my car to me. I said thank you and went to get in my car. The dash was in pieces, random things from my trunk were thrown into the backseat, and my rubber all weather mats were gone and replaced with old carpets that I had in the trunk. Everyone there pointed fingers at everyone else, including blaming the tow truck driver that I accompanied to the shop. They even went as far as saying that the interior came ‘trashed’ and it was in the notes from the first guy that worked on my car.I have never dealt with such unprofessional buisness. Instead of making a right out of a wrong, the manager told me not to be loud and got an attitude with me. After much back and forth, they put everything back. I later had to have another professional put it back properly. As for the actual repair, my relatively quiet Prius now sounds like a lawn mower when using the engine.
• LM

  Luis Martinez

  Aug 8, 2019
  4.0
  No other place I would go or recommend!!
• JK

  Jaime Kruse

  Dec 28, 2017
  5.0
  Bert went out of his way to fix my window on short notice -- very grateful for his help
• JT

  Justin Malfetano (TehProBot)

  Jun 16, 2015
  1.0
  This place is by far the worst. Only reason I give it 1 star is because that's the minimum google accepts. I had a Geico claim for my front bumper and passenger fog light on my 2002 Mercedes. They said they had to replace the passenger door (which they charged me for but never replaced), and fought about replacing a fog light that worked when I brought it and subsequently did not when I picked the car up. Maybe others have had better success with this place and if so good for you because you are of a chosen few.

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