Monro Auto Service and Tire Centers

Reviews

• MG

  Marie Gratton

  1 day ago
  5.0
  From the gentleman at the desk to the mechanics they were amazing and went above and beyond they only had 2 mechanics but I was given great care
• MP

  Matthew Papale

  3 days ago
  5.0
  Had a great experience with the guys at Monro Tire in Malta. I bought a used Toyota Tundra off of Carvana that came with mismatched/worn tires. The manager Aaron fought for me to get all 4 tires replaced under Carvana’s warranty. He went above and beyond for me. Ive also used them in the past for oil changes and other basic service. Definitely would recommend!
• JM

  Jill Miller

  Apr 1, 2026
  2.0
  Employee laughed at me in front of other employees and customers. We have done business there for 28 years and will not be returning! Employee never told me my car didn't pass inspection. My husband went back to ask how someone could do that. Employee said we did the work you wanted. We did our job.(When does an auto shop not tell you your car didn't pass inspection?) Employee would not admit he never mentioned a failed inspection. After this going on for a few minutes I yelled "why couldn't you tell me my car didn't pass inspection"? Employee laughed at me. You don't mention a failed inspection and you laugh at a customer when confronted? I'm wondering if the politeness this employee showed me when checking out was him was thinking I'm ignorant or gaslighting me. I had given Monro keys and my other vehicle to be serviced the following day, but too them back. Update - Toyota called. Says it needs oil change; I mentioned did it yesterday at Monro. Was told perhaps they forgot to reset the maintenance light. I'm wondering after my experience if it was even done.
• LR

  Lori Ross

  Mar 31, 2026
  5.0
  I’ve been going to MM in Malta for years, and every visit has been consistently excellent. Today I brought my car in for an oil change and tire rotation, and Jim at the front desk was outstanding—professional, polite, and genuinely helpful. He took the time to review the work done on my car and offered thoughtful insight on what may need attention down the road, like I will need new tires by fall. You can tell he truly cares about providing top-notch service. I always leave feeling well taken care of. Highly recommend this location!
• RR

  Rose

  Mar 17, 2026
  1.0
  I visited Monro and was disappointed by the service at the front desk. While I enjoy the services here, the employee named Jim was unprofessional and dismissive. His attitude made me feel like my presence was an inconvenience rather than being a valued customer. It's like going to a shop that would shit on you but ask for money and expect you to take it. A front-desk role requires basic courtesy, which was unfortunately completely absent during my interaction. I hope management addresses this, as it reflects poorly on an otherwise good establishment. But as I've been told by many nothing will get done. Which is unfortunate to say the least.

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