Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.0
557 reviews
5 stars
395
4 stars
22
3 stars6
2 stars
13
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Dennis, for being friendly, helpful, and professional.
Transparency
Some reviews highlighted issues with transparency regarding pricing and services, with accusations of upselling and hidden fees.
Service Quality
Mixed feedback on service quality; while some customers reported excellent service, others experienced poor workmanship and misdiagnoses.
Timeliness
Several customers noted quick service, but others expressed frustration with long wait times and poor appointment management.
Honesty
There were numerous claims of dishonesty, with customers feeling they were misled about necessary repairs and costs.
- JDJana lynne DeCamilla2 days ago1.0I have never been more dissatisfied with a car service experience- not only did they take 4 more hours than I was quoted to install tires that I was ALREADY being overcharged for- but when I arrived I still had NO front tires on and a bill for $606! 10/10 do not recommend.
- JAJason Allen6 days ago5.0I’ve gone here multiple times for a couple different vehicles. Always efficient, good quality work. Never had an issue until this last time, and the response was 5 star perfect. Recovery at its finest. Great management and staff.
- GCGary ChristensenNov 13, 20255.0Very good service and professional customer care. The Manager Dennis is a true professional. Customer service is at the forefront of every aspect in his store. I will suggest friends and family to use this Monroe store for their every need in automotive.
- SNSheila NailorNov 10, 20254.0Had a wire sticking out of the SIDE of my tire late Friday afternoon. I was able to drive to the Munro service station in Malta. It is a very busy place. Dennis came outside to check the tire. While checking the tire he noted how low the tread was. "I just bought all four tires last year ! They are good for 65k." (when i called where I got them, they were purchased in 2021). So we tap danced around different prices, models, etc. We picked them out & he had to order them. But they wouldn't come till the next day. Then I remembered I was due for an oil change. We put the order in for that and to check the alignment. As the tires were not coming in till the next day, I left my car there. Dennis was able to provide a ride home for me. I picked up my car late in the day Saturday. A friend who owns a tire dealership looked at my bill and said it was about right. I am a new, happy customer.
- KNKeir NelsonNov 6, 20255.0My headlights stopped working couldnt get it in anywhere stopped here and everyone was very courteous and accommodating. Shane ended up coming out and taking a look for me and had the lights switched out and working within 20 minutes would recommend him to everyone cant say enough good things about them all. 10 out of 10 .
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.
Where is Monro Auto Service and Tire Centers located?
It is located at 7 Blacksmith Road, Malta, NY 12020, USA.
What are the operating hours of Monro Auto Service and Tire Centers?
Open Monday to Friday from 7:30 AM to 7:00 PM, Saturday 7:30 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM.
What is the contact number for Monro Auto Service and Tire Centers in Malta?
You can reach them at +1 518-899-4480.
What tire brands can I find at Monro Auto Service and Tire Centers?
They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Is there a nearby car wash close to Monro Auto Service and Tire Centers?
Yes, Clean2o Touchfree Car Wash is nearby, perfect for customers wanting to clean their vehicle before or after service.
Are there dining options near Monro Auto Service and Tire Centers?
Nearby dining options include Malta Diner, The Ugly Rooster Cafe, McDonald's, and Dunkin', suitable for grabbing a meal or coffee during your visit.
Can I find financial services near Monro Auto Service and Tire Centers?
Yes, KeyBank and Allied First Bank mortgage office are close by for any banking or financial needs.
What is the website for Monro Auto Service and Tire Centers in Malta?
Their website is https://locations.monro.com/ny/malta/7-blacksmith-road
Does Monro Auto Service and Tire Centers provide roadside assistance?
Yes, they offer roadside assistance and towing services as part of their comprehensive automotive care.