Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
255 reviews
5 stars
168
4 stars
42
3 stars
19
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with car issues.
Staff Knowledge
Feedback was mixed regarding staff knowledge; while some employees were noted for their expertise, others were criticized for being unhelpful or lacking basic automotive knowledge.
Store Cleanliness
The store was generally described as clean and organized, contributing to a positive shopping experience.
Mixed Experiences
Several reviews highlighted inconsistent service experiences, with some customers encountering rude or dismissive staff, particularly in management roles.
Product Availability
Customers appreciated the availability of parts and the ability to order items, although some reported issues with stock discrepancies.
- KTKathleen ThomasNov 15, 20255.0Cody from Autozone was so helpful when I came in to have my headlight fixed, especially since I know nothing about cars. He explained the proper process...replacing both headlights as 2nd will die soon later. I dont know what i would do without a kind helpful employee. He also set me up for rewards. I will definitely come back again when I need a part. Thank you Cody
- JTJacquelyn TurnerNov 14, 20255.0Great service! The people are super nice !Tim did a nice job putting on the wipers and they work amazing!
- NSNoah SpencerNov 7, 20251.0Got my order just fine but the old man who helped was not nice at all.
- KPKate PyleOct 26, 20255.0This afternoon, I stopped for gas at a station across the street from this Auto Zone (store 4754). After filling the tank, my car wouldn’t start and was flashing all kinds of lights across my dashboard. I called over to Auto Zone hoping that someone might come across the street and check the error codes. Even though they were short staffed, the manager, Dan, came over to help. He spent probably 30 minutes going back and forth, replacing the battery in my key fob and getting the equipment to jump my car battery. When all that still didn’t work, he connected my battery to the battery of his personal vehicle along with one of jump boxes and the car finally started. We went across to the Auto Zone store and Dan quickly replaced my battery and I was on my way. Today, Dan went above and beyond to help me and I am so grateful to him. He saved me time, money, and so much stress! He’s definitely got a customer for life.
- NFNick FedrauOct 25, 20255.0helpful staff, clean and quiet
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Macedon, NY?
AutoZone Auto Parts in Macedon is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Where is AutoZone Auto Parts located in Macedon?
AutoZone Auto Parts is located at 344 State Route 31, Macedon, NY 14502, United States.
What types of products does AutoZone Auto Parts offer?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and after-market automobile parts.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone provides both in-store pickup and same-day delivery services.
Can I shop in-store and use curbside pickup at AutoZone in Macedon?
Yes, AutoZone supports in-store shopping and curbside pickup for customer convenience.
How can I contact AutoZone Auto Parts for customer service?
You can reach customer service by phone at +1 315-903-9019 or email customer.service@autozone.com.
What popular places are near AutoZone that I can visit before or after shopping?
Near AutoZone, you can visit Microtel Inn & Suites by Wyndham Macedon for accommodation, or grab a meal at nearby KFC or Taco Bell restaurants.
Are there convenient fuel stations close to AutoZone in Macedon?
Yes, there are Mobil gas stations nearby that you can use for fueling your vehicle before or after your visit to AutoZone.
What other automotive services or dealers are near AutoZone Auto Parts in Macedon?
WNY Auto Sales and additional Mobil locations nearby offer car dealership and automotive services close to AutoZone.
Are there family-friendly entertainment options near AutoZone in Macedon?
County Line Raceway, a go-kart track and amusement park, is nearby and makes for a fun outing before or after visiting AutoZone.