Crown Ford Inc

4.6
1075 reviews

About

Ford Dealer
When you choose Crown Ford Inc., you’re choosing a community-driven, family-owned car dealership that’s been in business since 1972, that takes care of its customers. Our Ford dealership in Lynbrook, NY, is known for providing a one-to-one sales experience with a seasoned professional, ensuring a personable and transparent car-buying experience. Plus, we boast a tenured service department that provides the first-class Ford maintenance and repairs you look for. Visit Crown Ford today to buy a new Ford truck or used car you love and get ready for the Easiest Experience You’ll Ever Have.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Crown Ford Inc
420 Merrick Rd, Lynbrook, NY
11563-2496, United States

Hours

Reviews

4.6
1,075 reviews
5 stars
896
4 stars
70
3 stars
23
2 stars
13
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from sales and service staff, highlighting specific employees like Lee, George, and Frank.

Sales Experience

Customers reported positive experiences with the sales process, noting a no-pressure environment and transparency in pricing.

Service Efficiency

The service department received mixed feedback; while many appreciated quick and efficient service, some reported delays and communication issues.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences at Crown Ford, often mentioning their loyalty and willingness to recommend the dealership.

Areas for Improvement

Some customers noted issues with appointment scheduling and communication regarding service updates, indicating a need for better organization in the service department.
  • MA
    Michael Abrams
    Nov 12, 2025
    5.0
    Crown Ford Staff was very Friendly and helpful. Service work completed as promised
  • WM
    Winifred Moroney
    Nov 6, 2025
    5.0
    I am very happy with the service I receive at Crown Ford. It is easy to schedule an appointment, the waiting room is pleasant and I have always been happy with the service.
  • AC
    Alyssa Calabrese
    Nov 3, 2025
    5.0
    One of the best and easiest experiences I've ever had. My check engine light went on about a month before I needed to get an inspection. I originally thought it was an oxygen sensor (so I was only expecting a couple hundred dollars worth of damages). Turns out there was a LOT wrong with my car that I needed fixed before I can pass an inspection. Over $4,000 worth of damages. Obviously that was extremely upsetting and I was taken back. Gavin was extremely helpful and explained all of my options- with no pressure any which way. I ended up taking my car home for about a week and a half while I figured out finances. When I took my car back to get fixed, Doug helped me. Extremely friendly man. Great personality and he answered all my questions in such detail that I was able to understand everything going on- despite me knowing NOTHING about cars lol. He had great communication skills and we spoke back and forth on the phone many times. He kept me updated on absolutely everything! They had my car from Thursday afternoon - Monday afternoon. Gave me a very accurate time frame on when the work would be done so I was able to adjust my schedule accurately. Picking up my car was also a very easy and quick process. All proper paperwork and receipts were provided. Could not be happier :) My car drives beautifully now and I'm all set with my inspection!! Shoutout Gavin & Doug ❤️❤️
  • LB
    Lorenzo Brown
    Nov 3, 2025
    5.0
    Very reliable, low maintenance, comfortable ride SUPER EFFICIENT GAS MILEAGE!!!! 40-43 miles per gallon!!!
  • FD
    Fausto Diaz
    Oct 27, 2025
    1.0
    I went for an oil change on Monday for my 2013 f150 work truck and they told me my truck was too old so they denied me the service. I won’t be going there for my personal new ford vehicles.

Frequently Asked Questions About Crown Ford Inc

What is Crown Ford Inc's address and contact number?

Crown Ford Inc is located at 420 Merrick Rd, Lynbrook, NY 11563-2496, US. You can reach them by phone at +1 516-599-0600.

What are the operating hours of Crown Ford Inc?

Crown Ford Inc is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.