Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Long Island City, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Astoria location today.
Location
Hours
Reviews
4.4
730 reviews
5 stars
529
4 stars
86
3 stars
34
2 stars
11
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted instances of rudeness and unprofessional behavior.
Cleanliness
Numerous customers reported issues with the cleanliness of the rental cars, with some receiving vehicles that were dirty or poorly maintained.
Reservation Issues
Several customers experienced problems with their reservations, including unavailability of reserved vehicles and last-minute changes to rental terms.
Efficiency
Many reviews noted the quick and efficient rental process, with several customers appreciating the fast check-in and check-out experience.
Pricing Transparency
There were complaints about unclear pricing and pressure to purchase unnecessary insurance, leading to dissatisfaction among some customers.
- SASyed AliJan 1, 20265.0Great and very helpful. Manager Julian helped me out big time when had questions about insurance on the car. Lopez was so helpful and quick with the process
- LGLeticia GarciaDec 30, 20251.0I just have to say the service was horrible. They treated me very nasty and they were no help to me at all. They refuse service to me and told me to go to a different location for no reason I have to say the people that work there are very nasty. Julian was very nasty to me. Spoke to me very nasty. I would never recommend anybody to go to this location.
- SHStephen HowellDec 6, 20255.0Great staff, easy process, fair prices. Tracy made pick up a breeze , and Julian made the drop off smooth. Very impressed overall.
- ACAnthony ColonDec 4, 20255.0Great Staff and always a Pleasant Experience from this location! Highly recommend and will definitely get my future business! 💯
- CKChris KheluramDec 4, 20255.0Tracy and Brenda service was a 10/10. Very professional and knowledgeable. They made renting a car a breeze. Got me in and out within no time.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Long Island City?
Enterprise offers a wide range of vehicles including regular cars, luxury cars, and vans to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Long Island City, NY?
The Enterprise location is at 2518 38th Ave, Long Island City, NY 11101.
What are the operating hours for Enterprise Rent-A-Car in Long Island City?
Enterprise is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ny/astoria-2490.html.
What payment options does Enterprise Rent-A-Car accept at this location?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Long Island City open on weekends?
Yes, they are open on Saturdays from 9:00 AM to 1:00 PM and on Sundays from 9:00 AM to 12:00 PM.
Are there any nearby hotels where I can stay when renting a car from Enterprise in Long Island City?
Nearby hotels include Boro Hotel, Ramada by Wyndham Long Island City, Four Points by Sheraton Long Island City/Queensboro Bridge, Vista LIC Hotel, Vista Penthouse Ballroom & Catering, Ramada Long Island City, and The Modernist Hotel.
Where can I find automotive services near Enterprise Rent-A-Car in Long Island City?
Nearby automotive-related places include Unik Moto (motorcycle and car dealer), Vespa Queens (automotive repair), Corsa Motosports (motorcycle repair and car dealer), and East Coast Limousine (limo services and car dealer).
Are there dining options near Enterprise Rent-A-Car in Long Island City?
Yes, dining options nearby include BentOn (sushi and Japanese restaurant), Beebe's (pizza and Italian restaurant), Michael's Café (American restaurant), and Vista Sky Lounge (restaurant and bar).
Does Enterprise Rent-A-Car in Long Island City offer any discounts or special services?
They offer discounts for active military members and the location is owned by a woman-owner, highlighting inclusivity and service commitment.